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Windows Update IE11 Error 9C48; KB2871997 Always Redetected
A couple of months ago this system had problems with KB2918614, which, when installed, would cause all MSI files to fail to install. In the process of fixing that, I used System Restore several times to roll back to different points.
After I discovered it was KB2918614 and uninstalled it, things were fine. (Until it reinstalled itself again later and I had to remove it again.) This month, Windows Update would never finish checking for updates. I went into Add / Remove Programs to see if KB2918614 had installed itself again, but that listed no installed updates.
I tried SFC /scannow and it wouldn't run.
I tried System Restore and it didn't help.
I manually created HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version according to this: Windows Modules Installer Error:126 - Microsoft Community and then things started to work (Windows Update, SFC, and updates being listed in Add / Remove Programs - though only a few were listed).
Now an optional update (IE11) refuses to install - it gives error code 9C48. (IE 11 is already installed.)
Additionally, KB2871997 succeeds, but keeps showing up.
It also doesn't seem like I got the latest batch of patches - only a few items were listed when I checked for updates, though I'm not sure about this.
CBS.zip attached.
The CBS directory has 5 cab files that aren't included (they make the zip file greater than the 8 MB limit):
CbsPersist_20141001070535.cab
CbsPersist_20141001150330.cab
CbsPersist_20141007175022.cab
CbsPersist_20141007233433.cab
CbsPersist_20141113050230.cab
From my brief look at the log it looks like there are more registry keys that are missing/broken.
sfc /scannow reported no integrity violations.
Thanks.
Last edited by sexconker; 16 Nov 2014 at 12:35.