Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP G62 Windows 7 Home Basic

12 Nov 2014   #1
KyleFrandsen

Windows 7 Home Basic 64 Bit
 
 
HP G62 Windows 7 Home Basic

I have had this HP G62 laptop for almost four years. It has always had Windows 7 Home Basic on it. I had to format my hard drive a few weeks ago due to viruses corrupting my graphics (OpenGL), so I did this and reinstalled Windows 7 Home Basic.

Before I formatted my hard drive, I used a program to obtain my Product Key for Microsoft Office and I also made a note of the Windows Product Key which was different to the one on the Certificate Of Authenticity on the bottom of the laptop. I downloaded an ISO of Windows 7 (which apparently is legal) and put it onto a flash drive and used it to reinstall Windows. I don't remember entering the Product Key when installing, so cannot confirm this.

I received a message saying that the Windows is not genuine and I must activate it. I tried to do that using the Product Key on the COA and it says that the product key will not work with this edition of Windows. The sticker on the bottom of my laptop says it is for Windows 7 Home Premium, but my laptop came to me with Home Basic.

I also tried the Product Key that I obtained from the program before formatting and this key gives me a message saying "The Software Licensing Service reported that the computer BIOS is missing a required license." (Error Code 0xC004F063)

Please could you assist me, here is the MGADiag report.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH
Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c=
Windows Product ID: 00346-OEM-8992752-50008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.002
ID: {6F466CE3-F357-4D26-B485-8DCB9F00845E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Basic
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140706-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F466CE3-F357-4D26-B485-8DCB9F00845E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.002</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TJHTH</PKey><PID>00346-OEM-8992752-50008</PID><PIDType>2</PIDType><SID>S-1-5-21-2785524822-1388346221-328772326</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP G62 Notebook PC              </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.35                 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100906000000.000000+000</Date></BIOS><HWID>EA703A07018400FC</HWID><UserLCID>1C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>South Africa Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>420FECBFAC39D86</Val><Hash>w3Dw9eVnMX3cbpPqPAeIoHXd8X4=</Hash><Pid>89388-707-1852766-65903</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomeBasic edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: bde0d4a5-2f2a-4bff-9d75-4a497d2d0019
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00346-00178-927-550008-02-7177-7601.0000-3162014
Installation ID: 000135149704325465833521236904482162768845214300574382
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: TJHTH
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 3
Trusted time: 2014/11/12 09:37:12 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:12:2014 17:35
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAIAAgABAAEAAAACAAAAAwABAAEA6GFKnHcWpqhG55pR3Jp0VYq1BNbiqnpWOtlcXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            HPQOEM        SLIC-MPC
  FACP            HPQOEM        SLIC-MPC
  HPET            HPQOEM        SLIC-MPC
  BOOT            HPQOEM        SLIC-MPC
  MCFG            HPQOEM        SLIC-MPC
  WDAT            HPQOEM        SLIC-MPC
  ASF!            HPQOEM        SLIC-MPC
  SLIC            HPQOEM        SLIC-MPC
  ASPT            HPQOEM        SLIC-MPC
  SSDT            PmRef        CpuPm



My System SpecsSystem Spec
.
13 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

From the looks of it you did a repair/reinstall using a Retail disk.

If the Key on your machine is for Windows 7 Home Premium - then that is what the machine is licensed for (and why anyone would wish to downgrade it to Home Basic is rather beyond me) - and you need to upgrade to the Home Premium install to get the Key to work. From what I can see of the Spec for the machine, the default is Home Premium.

From where did you purchase this?
My System SpecsSystem Spec
Reply

 HP G62 Windows 7 Home Basic




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
windows 7 home basic says its not genuine, but i believe it is
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-PPKRR-8J7T4-TJHTH Windows Product Key Hash: 2Xg0gGJgLddefMxQtBCLuEuvT3c= Windows...
Windows Updates & Activation
Performance comparison btw. Windows 7 Home Basic versus Home Premium
Hi Please advice on the performance comparison between - Windows 7 Home Basic versus - Windows 7 Home Premium assuming if both uses the same 8GB RAM. Just a hearsay...that Windows 7 Home Basic is lagging behind Windows 7 Home Premium in terms of performance assuming if both uses the...
Performance & Maintenance
Installing SAS in Windows 7 Home Basic
Is it possible? I tried and it won't install. http://farm6.staticflickr.com/5327/7156326328_e6729322f4.jpg
Software
Windows 7 Home Basic
I have gone through the list of the windows 7 seven comparison list.But I wonder Can Install the Any visual studio version in Windows 7 Home Basic. What is the price for Windows 7 Home basic ?
General Discussion
Windows 7 from home basic to home premium
hello all, i m using a dell inspiron m101z notebook which has windows 7 home basic prebuilt. now i got a very new win7 home premium dvd. and since yes i m not very good in all this computer stuff i have opened my own topic so that things bcom clearer to me. i want to install home premium so...
Installation & Setup
Windows 7 Home Basic Questions
Hi guys, I am planning to build a Download rig using some old parts. Config: Processor: Intel Celeron 1.1Ghz Socket 370 SL5ZE Motherboard: 810E unbranded mobo Memory: 2x256MB SD RAM Graphics Card: nVidia FX5200 128MB PCI
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App