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Windows 7: Windows 7 PC wont update or shut down

17 Nov 2014   #11
Doohan

Windows 7 Ultimate x64
 
 

It's not only Office, there are Windows updates - .NET Framework and Microsoft Security Essentials.
I have tried installing them one at a time and all together but they fail.


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>SC QC OSE
[SC] QueryServiceConfig SUCCESS
SERVICE_NAME: OSE
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files (x86)\Common Files\Microsoft Shared\Source Engine\OSE.EXE"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Office Source Engine
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem

C:\Windows\system32>SC QUERYEX OSE
SERVICE_NAME: OSE

TYPE : 10 WIN32_OWN_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
C:\Windows\system32>


My System SpecsSystem Spec
.
23 Nov 2014   #12
Doohan

Windows 7 Ultimate x64
 
 

Can anything else be done here?
Thanks
My System SpecsSystem Spec
24 Nov 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the delay - it was a rather busy week/end.
There doesn't seem to be any problem with your output there - although it may be a little odd that there has been no attempt to start the service, that may simply be because none of the Office apps have been opened since the last reboot.

I still come back to that odd error with the SP1 pre-requisite - it's one that I see every now and then, and have never managed to get to the bottom of, and my only fix for it is a repair install.
My System SpecsSystem Spec
.

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 Windows 7 PC wont update or shut down




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