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Windows 7: Windows 7 x64 Updates Keep Failing

15 Nov 2014   #1
MegaVortex

Windows 7 Home Premium x64
 
 
Windows 7 x64 Updates Keep Failing

I just finished a virus removal for a co-worker and am now getting errors trying to install the updates that are available. The main one which I would like to get is IE11. I keep getting the error codes: 0x8007371B and 9C57. I have tried every tool and fix-it solution from Microsoft that I could find as well as installing the updates manually, but they always fail. Please help, thanks! My CBS folder was like 30MB zipped, so here's the link to it on my onedrive: https://onedrive.live.com/redir?resi...3C987256%21925


My System SpecsSystem Spec
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15 Nov 2014   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Download and install Windows Repair (All In One)
Run all the tests and reboot afterwards. Then try again.
My System SpecsSystem Spec
15 Nov 2014   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
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15 Nov 2014   #4
MegaVortex

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Download and install Windows Repair (All In One)
Run all the tests and reboot afterwards. Then try again.
Tried this with no luck.

Still no luck. It said "This update is not applicable to your computer." And after clearing my temp files, attached is my latest CBS folder: https://onedrive.live.com/redir?resi...3C987256%21926
My System SpecsSystem Spec
16 Nov 2014   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Sure you took the 'Windows 7 x64' version!!?
My System SpecsSystem Spec
16 Nov 2014   #6
MegaVortex

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Sure you took the 'Windows 7 x64' version!!?
Yes. Even double checked it when it didn't work.
My System SpecsSystem Spec
17 Nov 2014   #7
MegaVortex

Windows 7 Home Premium x64
 
 

Any other ideas guys? Would really like to get this machine done. It's driving me insane! lol
My System SpecsSystem Spec
17 Nov 2014   #8
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
17 Nov 2014   #9
MegaVortex

Windows 7 Home Premium x64
 
 

Getting the same error. Any ideas?
My System SpecsSystem Spec
17 Nov 2014   #10
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Proof you have win7 x64 English
My System SpecsSystem Spec
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 Windows 7 x64 Updates Keep Failing




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