update kb 2871997 keeps reinstalling

The error appears to be this one...

Code:

2014-11-19 04:22:31, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2014-11-19 04:22:31, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2014-11-19 04:22:31, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xccf710
2014-11-19 04:22:31, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2014-11-19 04:22:31, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1fc
2014-11-19 04:22:31, Error                 CSI    00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0xcce9f0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 13429136 (0x00cce990))[gle=0xd0190005]
2014-11-19 04:22:31, Error                 CSI    00000008@2014/11/19:02:22:31.101 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
2014-11-19 04:22:31, Info                  CBS    Succesfully flushed NtfsLog.etl
2014-11-19 04:22:31, Info                  CBS    Succesfully added NtfsLog.etl to WER Report

This is often caused by problems with the TrustedInstaller service

Try this.

Open an Elevated Command Prompt, and run the following command


SC CONFIG TrustedInstaller start= Auto

(note all the spaces - or copy the command into the window)

Once complete, immediately reboot, then post the new CBS.log file and we'll take another look.


Here are some instructions to make lifeeasier :)

1) To open anElevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run thecommands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

That doesn't sond good
Please post the Application event log...

Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

then zip it,and upload it.

Your Hard drive appears to be failing RAPIDLY!
Back up your data to external media NOW, and plan for a new hard drive (or a new computer)

The last four runs of CHKDSK show that HD degradation is taking place on almost every boot - so minimise your usage until you have your data safe elsewhere.