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Windows 7: Code 800b0100 Windows Update-agent 7.6.7600.320

19 Nov 2014   #1
SSCC

Windows 7 Pro x64
 
 
Code 800b0100 Windows Update-agent 7.6.7600.320

Hello
I've got problems updating my Windows 7 Pro x64.
The Error Code displayed is 800B0100
The update failing is Windows Update-agent 7.6.7600.320

Thank you in advance!
/SSCC


My System SpecsSystem Spec
.
19 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR found a number of problems...
Code:
Summary:
Seconds executed: 1326
 Found 34 errors
  CSI Manifest All Zeros Total count: 6
  CBS MUM Corrupt Total count: 10
  CBS Catalog Corrupt Total count: 10
  CBS Registry Error Total count: 8
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.320_none_53a370daf19412b1.manifest
 winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.320_none_d5f64d30518fd000.manifest
 winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.320_sv-se_6a3ded68b2e64c2f.manifest
 winsxs\manifests\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.320_sv-se_1086bce0ce5785c9.manifest
 winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.320_none_92880415bab4fe68.manifest
 winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.320_sv-se_21dec3eb5c057d4a.manifest
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Core~31bf3856ad364e35~amd64~~7.6.7600.320.cat
The easy ones are listed above - we'll fix those before attempting th emore difficult ones.

I'll post a fix protocol a little later
My System SpecsSystem Spec
19 Nov 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded afile - sccaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder sccaa in the same place.

Open this folder- there should be two folders inside it (Manifests,and Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Andthe content of the manifestsfolder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)



Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

19 Nov 2014   #4
SSCC

Windows 7 Pro x64
 
 

Thank you for your quick reply.
Heres the logs.
/SSCC
My System SpecsSystem Spec
20 Nov 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - that's the easy bit done
Now for the harder part...
Code:
Checking Packages
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320  failed to get CurrentState
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~~7.6.7600.320  failed to get Visibility
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320  failed to get CurrentState
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320  failed to get Visibility
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320  failed to get CurrentState
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~sv-SE~7.6.7600.320  failed to get Visibility
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320  failed to get CurrentState
(f) CBS Registry Error 0x80070002 WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~~7.6.7600.320  failed to get Visibility
I'll work on a fix for these later and hopefully post it tonight.
My System SpecsSystem Spec
20 Nov 2014   #6
SSCC

Windows 7 Pro x64
 
 

Many thanks for your efforts!
My System SpecsSystem Spec
Reply

 Code 800b0100 Windows Update-agent 7.6.7600.320




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