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Windows 7: Error 9c48 internet explorer 9

20 Nov 2014   #1
ianniow

win7 professional 64
 
 
Error 9c48 internet explorer 9

Hi
Started getting this yesterday which is wierd as IE9 was installed (18/‎09/‎2013 by windows updates) and still working and now updates thinks it needs to install again.
So SFC /Scannow ran with no errors.
Checksur Ran with error I have downloaded the offended kb files expanded and placed them in windows temp checksur packages folder and ran again. Now it is saying cupt files on ones that I cannot find
Attached is the zipped cbs folder.
Thanks in advance


My System SpecsSystem Spec
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20 Nov 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your CheckSUR scan shows the following problems:
Code:
Summary:
Seconds executed: 604
 Found 2 errors
  CBS MUM Corrupt Total count: 1
  CBS Catalog Corrupt Total count: 1
Unavailable repair files:
 servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.mum
 servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.mum
 servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.cat
 servicing\packages\Package_for_KB2977629~31bf3856ad364e35~x86~~9.4.1.0.cat
These files are from IE9, and will prevent the proper installation of IE11.

I'll post a fix a little later.
My System SpecsSystem Spec
20 Nov 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - innaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder innaain the same place.
Open this folder- there should be one folder inside it (Packages)

Copy the content of the Packages folder to thefolder

C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
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21 Nov 2014   #4
ianniow

win7 professional 64
 
 

Thanks for that I could not find those files and now I have done what you said IE11 is installed everything is working
My System SpecsSystem Spec
21 Nov 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! - tip for the future...
If you extract the cat and mum files from an update, you'll always find one pair named 'update.'cat/mum - these are simply renamed to the 'Package_for_' files you need.
My System SpecsSystem Spec
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