Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Product key cannot be used to activate windows on this computer

23 Nov 2014   #1
rajc

windows 7 ultimate x64
 
 

Hi,

i had bought windows 7 from MSFT offices in Seattle. It was working fine on my older machine. i recently built a new machine and scrapped the old one (it ceases to exist).

I installed the windows 7 on the new machine but i am getting the "The product key you typed cannot be used to activate Windows on this computer" error.

i have the original disks (32 & 64) as well the box with me and the product key is on the inside of the box left hand starting with PQX...

i tried several times to activate the windows but i always get the same error.

please help. today is the last day to activate.

Code:
------------------------------
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YCJKV-KYTCY-FJTB3
Windows Product Key Hash: cWnw4Qt9ocKV1HuYu0yC+Iewp/A=
Windows Product ID: 00426-292-1638172-85655
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {91858345-8E14-479E-8400-8C929D1ACE0E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{91858345-8E14-479E-8400-8C929D1ACE0E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJTB3</PKey><PID>00426-292-1638172-85655</PID><PIDType>5</PIDType><SID>S-1-5-21-2859968001-697992636-3641039707</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="8"/><Date>20141002000000.000000+000</Date></BIOS><HWID>917C3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-163817-00-1033-7601.0000-3272014
Installation ID: 005881440556955084832713338292120972957421768936346831
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: FJTB3
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 4
Trusted time: 11/23/2014 9:20:55 PM
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:23:2014 08:46
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: OgAAAAEABQABAAEAAQACAAAAAwABAAEAHKImUVLbDNewT6b5NgTkBoS7xOCy+0aUtFnA5nKKvkGs7A==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I 
  FACP            ALASKA        A M I 
  SRAT            ALASKA        A M I 
  MSCT            ALASKA        A M I 
  HPET            ALASKA        A M I 
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I 
  FIDT            ALASKA        A M I 
  UEFI                    
  BDAT            ALASKA        A M I 
  PMCT            ALASKA        A M I 
  SLIT            ALASKA        A M I 
  WDDT            ALASKA        A M I 
  SSDT            ALASKA        PmMgt
  AAFT            ALASKA        OEMAAFT 
  DMAR            ALASKA        A M I 
  ASF!            INTEL          HCG
i ran another tool from MSFT to activate. here is what it says.

Activate Windows.
Windows validation detected and repaired an activation exploit (used to prevent built-in Windows licensing components from operating properly). You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows. Not to worry, we can help you with that.

to add more info:

this new machine has intel's latest CPU, M2 ssd, 16 gb ram, and i have upgraded/installed intel Rapid Storage Technology drivers that were on the Motherboard's disk. MOBO is from ASrock.


My System SpecsSystem Spec
.
23 Nov 2014   #2
Brink

64-bit Windows 10 Pro
 
 

Hello Rajc, and welcome to Seven Forums.

If you have not already, see if you may be able to activate by phone instead.

Activate Windows 7 by Phone
My System SpecsSystem Spec
23 Nov 2014   #3
rajc

windows 7 ultimate x64
 
 

why o why i did not do that before...
i was able to activate it over the phone. thank you very much!!!!
My System SpecsSystem Spec
.

23 Nov 2014   #4
Brink

64-bit Windows 10 Pro
 
 

You're most welcome.
My System SpecsSystem Spec
Reply

 Product key cannot be used to activate windows on this computer




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 product un-readable, can't activate Windows
I'm new to the forum, haven't really posted since I joined in 2012 so not sure where to post this, but this seemed to be the most logical place to post it. Recently a friends laptop, which was given to me to fix, had 46 viruses which corrupted Windows and the recovery partition on a HP Compaq...
Windows Updates & Activation
Figure out which product-key was used to activate Windows 7 Ultimate
Hello, This is the current situation: We have here various of computers running Windows 7 Ultimate x64. On one PC Windows runs inside a VirtualBox on a FreeBSD machine. My boss wants me to replace that FreeBSD with the Windows that runs inside the VM as the main OS. My problem is, that...
Windows Updates & Activation
windows 7 product key will not activate after new hardware install
Hello Sevenforums I apologize in advance if I posted this in the wrong area. Im having major issues re activating windows after a massive hardware upgrade. My copy of windows is genuine it was a retail upgrade from windows vista and I did the validation over 1 year ago. (Still have the box CD code...
Windows Updates & Activation
The product key you typed cannot be used to activate Windows
The full error is "The product key you typed cannot be used to activate Windows on this computer" but it wouldn't fit in the title. I'm running Windows 7 Professional 64-bit and when trying to acticate it I get this error. I get the same thing when trying to activate by phone. I bought this from...
Windows Updates & Activation
Using product keys to activate other editions
Does anyone know if you can use a Windows 7 Professional product key to activate Windows 7 Home?
Installation & Setup
Retreiving Your Beta Product Key to Activate Reinstalls
If you space out like I did and toss your Microsoft-issued product key for the official Windows 7 beta (Build 7000), then reinstall the original beta or one of the leaked, later versions only to realize that you need the product key to activate your new installation: Don't Panic! Just...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App