Product key cannot be used to activate windows on this computer


  1. Posts : 2
    windows 7 ultimate x64
       #1

    Hi,

    i had bought windows 7 from MSFT offices in Seattle. It was working fine on my older machine. i recently built a new machine and scrapped the old one (it ceases to exist).

    I installed the windows 7 on the new machine but i am getting the "The product key you typed cannot be used to activate Windows on this computer" error.

    i have the original disks (32 & 64) as well the box with me and the product key is on the inside of the box left hand starting with PQX...

    i tried several times to activate the windows but i always get the same error.

    please help. today is the last day to activate.

    Code:
    ------------------------------
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
     
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YCJKV-KYTCY-FJTB3
    Windows Product Key Hash: cWnw4Qt9ocKV1HuYu0yC+Iewp/A=
    Windows Product ID: 00426-292-1638172-85655
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {91858345-8E14-479E-8400-8C929D1ACE0E}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
     
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
     
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
     
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
     
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
     
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
     
    File Scan Data-->
     
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{91858345-8E14-479E-8400-8C929D1ACE0E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJTB3</PKey><PID>00426-292-1638172-85655</PID><PIDType>5</PIDType><SID>S-1-5-21-2859968001-697992636-3641039707</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="8"/><Date>20141002000000.000000+000</Date></BIOS><HWID>917C3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
     
    Spsys.log Content: 0x80070002
     
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
     
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00170-292-163817-00-1033-7601.0000-3272014
    Installation ID: 005881440556955084832713338292120972957421768936346831
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: FJTB3
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 4
    Trusted time: 11/23/2014 9:20:55 PM
     
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:23:2014 08:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
     
     
    HWID Data-->
    HWID Hash Current: OgAAAAEABQABAAEAAQACAAAAAwABAAEAHKImUVLbDNewT6b5NgTkBoS7xOCy+0aUtFnA5nKKvkGs7A==
     
    OEM Activation 1.0 Data-->
    N/A
     
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I 
      FACP            ALASKA        A M I 
      SRAT            ALASKA        A M I 
      MSCT            ALASKA        A M I 
      HPET            ALASKA        A M I 
      MCFG            ALASKA        A M I
      FPDT            ALASKA        A M I 
      FIDT            ALASKA        A M I 
      UEFI                    
      BDAT            ALASKA        A M I 
      PMCT            ALASKA        A M I 
      SLIT            ALASKA        A M I 
      WDDT            ALASKA        A M I 
      SSDT            ALASKA        PmMgt
      AAFT            ALASKA        OEMAAFT 
      DMAR            ALASKA        A M I 
      ASF!            INTEL          HCG
    i ran another tool from MSFT to activate. here is what it says.

    Activate Windows.
    Windows validation detected and repaired an activation exploit (used to prevent built-in Windows licensing components from operating properly). You must activate Windows in order to complete the repair process and be able to use the full functionality of Windows. Not to worry, we can help you with that.

    to add more info:

    this new machine has intel's latest CPU, M2 ssd, 16 gb ram, and i have upgraded/installed intel Rapid Storage Technology drivers that were on the Motherboard's disk. MOBO is from ASrock.
    Last edited by Brink; 23 Nov 2014 at 10:14. Reason: code box, and merged posts
      My Computer


  2. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Rajc, and welcome to Seven Forums.

    If you have not already, see if you may be able to activate by phone instead. :)

    Activate Windows 7 by Phone
      My Computer


  3. Posts : 2
    windows 7 ultimate x64
    Thread Starter
       #3

    why o why i did not do that before...
    i was able to activate it over the phone. :) thank you very much!!!!
      My Computer


  4. Posts : 72,051
    64-bit Windows 11 Pro for Workstations
       #4

    You're most welcome. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:16.
Find Us