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Windows 7: Windows Update "Service Not Running" Error

01 Dec 2014   #1
kpk13

Windows 7 Home Premium 64 bit
 
 
Windows Update "Service Not Running" Error

I am running windows 7 home premium. When I click "Check for updates" on Windows Update, I get this error: "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." However, the services are running (well started, not sure if that's different), see attached.


I've tried restarting my computer several times and running the fix here: "Windows Update Cannot Check For Updates" error message when you try to install updates
I've tried manually starting the service but get this error:
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>net start bits
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>net start wuauserv
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Windows\system32>
It looks like there was a solution here (Windows 7 update "Service Not Running Error"), but it's been removed by the poster. Any suggestions? PLEASE


My System SpecsSystem Spec
.
01 Dec 2014   #2
kpk13

Windows 7 Home Premium 64 bit
 
 

Found my answer here:Win7 - Windows Update Error "Service is not running"

Quote   Quote: Originally Posted by VistaKing View Post
Open up an Elevated Command Prompt. Click on in type CMD . Right click on CMD under Programs (1) choose . On the User Access Control window click on the Yes button . Command Prompt opens up to C:\Windows\System32>_

Input the commands one at a time and press [ENTER] after each command

  • Net stop wuauserv press [ENTER]
  • cd %systemroot% press [ENTER]
  • Ren SoftwareDistribution SoftwareDistribution.old press [ENTER]
  • Net start wuauserv press [ENTER]

Try to run Windows Update again
My System SpecsSystem Spec
03 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The download you attempted wouldn't have cured your problem anyhow - the file was merely the settings for some of the involved services, and there was obviously nothing wrong with those, or your eventual fix wouldn't have worked either.
I remove the files I upload as fixes after a couple of weeks specifically to prevent people attempting to install random 'fixes' which will probably not work, and could potentially harm other installations.

Please be more careful about how you approach fixing problems in the future - it'll save you a lot of trouble in the long run - but congratulations for managing to find the correct solution for your own problem!
My System SpecsSystem Spec
.

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 Windows Update "Service Not Running" Error




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