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Windows 7: Windows 7 Home Premium SP1 - repeated update error 0x80073712

03 Feb 2015   #21
FTLOSM

Windows 7 Home Premium
 
 

Can't find the ftmaa.zip, i had come in to check for replies but never had an email notice or i missed it, just checked in at random was going to post should I just reformat pc etc.


My System SpecsSystem Spec
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04 Feb 2015   #22
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...that's because I only leave patches up for two weeks, so that people don't attempt to install random files in their system.
I've re-uploaded it now, so you can try again...
My System SpecsSystem Spec
10 Feb 2015   #23
FTLOSM

Windows 7 Home Premium
 
 

Noel, I grabbed the ftmaa folder extracted it to C:\ so it's sitting there, what I am having trouble with is what mode to go into to apply the xcopy info, I have tried safe mode with command prompt, safe mode then opened a comand prompt, I have tried multiple F keys F8 F11 F12 Esc Del no matter what I do on bootup I can't find anything that says Repair mode

per the instructions
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

This is a Lenovo Tower model mtm 30991pu but for the life of me I can't figure out how to reach the repair my pc mode F8 offers a windows memory diag or starting of win 7 with no real options it just starts normal windows.
My System SpecsSystem Spec
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10 Feb 2015   #24
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This occasionally a problem - you need to either use a repair disk or a retail disk to get around it.
You can also try using a different os entirely so long as it runs from its own media. Ill post more when I get home
My System SpecsSystem Spec
10 Feb 2015   #25
FTLOSM

Windows 7 Home Premium
 
 

I do have 3 recovery discs for the lenovo but when I insert disc one it just tells me warning this will erase all content and put your pc back to day one computer, i don't see any other option at that screen. I could burn an iso of the windows 7 home premium 64 bit stick that in, at boot it might give me other options...
My System SpecsSystem Spec
10 Feb 2015   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I very carefully said 'repair disk', not 'recovery disk'

Please see the instructions here... System Repair Disc - Create
My System SpecsSystem Spec
10 Feb 2015   #27
FTLOSM

Windows 7 Home Premium
 
 

Yeah I am not the most proficient user but is there a repair disc iso out there i should burn and try, i sure can't find any info online about lenovo's access to repair computer.
My System SpecsSystem Spec
11 Feb 2015   #28
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If you follow the link in my previous post, it gives instructions on how to create your own disk.
My System SpecsSystem Spec
11 Feb 2015   #29
FTLOSM

Windows 7 Home Premium
 
 

Great I will do that tonight once i get home at the main pc. Thanks!
My System SpecsSystem Spec
12 Feb 2015   #30
FTLOSM

Windows 7 Home Premium
 
 

Ok created the repair disc went in did the xcopy of the ftmaa contents rebooted, ran new scannow and sur.

It seems my cbs folder zipped is always much larger (23mb) than the uploader allows (8mb for zip file max), but I pulled out the cbs log, check sur and check sur persist along with including the windows update log.


Attached Files
File Type: log WindowsUpdate.log (1.05 MB, 1 views)
File Type: log CheckSUR.log (394 Bytes, 2 views)
File Type: log CheckSUR.persist.log (3.5 KB, 1 views)
My System SpecsSystem Spec
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 Windows 7 Home Premium SP1 - repeated update error 0x80073712




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