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Windows 7: 800B0100 Windows update error

04 Dec 2014   #1
PatriciaRose

Windows 7 Home 64
 
 
800B0100 Windows update error

Trying to fix my moms computer, gets stuck at one update..
error 800b0100

EDIT..it appears my log file didn't upload..I'm not sure..it says the zip is 75mb..


My System SpecsSystem Spec
.
05 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

75MB zipped??
if you zip the CBS.log file on its own, how big is that? - if less than 8MB, then attach that.
Also attach the CheckSUR.log file
My System SpecsSystem Spec
05 Dec 2014   #3
PatriciaRose

Windows 7 Home 64
 
 

My System SpecsSystem Spec
.

05 Dec 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You appear to have zipped a shortcut to the CheckSUR.log file, rather than the file itself - please try uploading the original file

The SFC scan appears to have found and fixed a number of problems, mostly to do with DISM, but also including a couple of system drivers.

I would suggest running another SFC /SCANNOW - with luck it will report 'no integrity violations', and you can try Windows Update again - do a new Scan for Updates, and then attempt to install ONLY the oldest update found. If it fails, post the C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
05 Dec 2014   #5
PatriciaRose

Windows 7 Home 64
 
 

My System SpecsSystem Spec
05 Dec 2014   #6
PatriciaRose

Windows 7 Home 64
 
 

Attachment 342255
this?
I don't think she ever did updates, so now i'm doing a million.
I did the scannow again with no issues and then tried only the oldest update....microsoft .net framework 3.5.1 ...
My System SpecsSystem Spec
09 Dec 2014   #7
PatriciaRose

Windows 7 Home 64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
You appear to have zipped a shortcut to the CheckSUR.log file, rather than the file itself - please try uploading the original file

The SFC scan appears to have found and fixed a number of problems, mostly to do with DISM, but also including a couple of system drivers.

I would suggest running another SFC /SCANNOW - with luck it will report 'no integrity violations', and you can try Windows Update again - do a new Scan for Updates, and then attempt to install ONLY the oldest update found. If it fails, post the C:\Windows\windowsupdate.log file
I've posted the new logs...still no luck..waiting for your reply...
My System SpecsSystem Spec
09 Dec 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR log is still a shortcut, rather than the file itself - the windowsupdate.log file is OK.
(Sorry - it seems to have got lost in my backlog.... )

The windowsupdate.log shows the following error...
Code:
2014-12-05 11:27:56:948 1008 1124 Agent *************
2014-12-05 11:27:56:995 1008 c74 AU >>##  RESUMED  ## AU: Search for updates [CallId = {206DB2E3-377B-4F18-8FC6-FF468DD6925F}]
2014-12-05 11:27:56:995 1008 1124 Report REPORT EVENT: {1D2B8B68-3BA6-405E-A1E6-F16FBF45AFCB} 2014-12-05 11:26:31:313-0500 1 182 101 {A206D4C9-E0AC-4E6B-AFC3-5E92D8FD1E94} 202 800b0100 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800b0100: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610).
2014-12-05 11:27:56:995 1008 c74 AU   # 2 updates detected
2014-12-05 11:27:56:995 1008 c74 AU #########
2014-12-05 11:27:56:995 1008 c74 AU ##  END  ##  AU: Search for updates [CallId = {206DB2E3-377B-4F18-8FC6-FF468DD6925F}]
I really do need the proper C:\Windows\Logs\CBS\Checksur.log file - otherwise I have no clue which of the 50+ possible errors could be involved, and will have to try and troubleshoot blind.

Please read the relevant parts of the
Windows Update Posting Instructions again, and see what you can do.
My System SpecsSystem Spec
09 Dec 2014   #9
PatriciaRose

Windows 7 Home 64
 
 

Quote   Quote: Originally Posted by NoelDP View Post

I really do need the proper C:\Windows\Logs\CBS\Checksur.log file - otherwise I have no clue which of the 50+ possible errors could be involved, and will have to try and troubleshoot blind.

Please read the relevant parts of the
Windows Update Posting Instructions again, and see what you can do.

how about now...
My System SpecsSystem Spec
09 Dec 2014   #10
PatriciaRose

Windows 7 Home 64
 
 

also...another scannow was done with errors
My System SpecsSystem Spec
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