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Windows 7: Windows Update error 800F081F

06 Dec 2014   #1
VeroniqueB

Windows 7 Professional 64 bit
 
 
Windows Update error 800F081F

I have Win7 SP1 64 bit.
Windows Update fails to install an update for Windows updates.

I have tried - sfc /scannow - found no errors
Instructions from windows help didn't help either

Any help with this would be much appreciated.Attachment 342318


My System SpecsSystem Spec
.
07 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the errors found by CheckSUR...
Code:
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum  Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum  Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum  Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum  Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
Ordinarily I'd say that they are unimportant, and could be ignored - but this combination is extremely unusual, since it involves two different versions of Internet Explorer (10 and 11)
It's a situation I've never seen before.

Please post the following files...
C:\Windows\windowsupdate.log
C:\Windows\IE11_main.log
C:\Windows\Logs\CBA\CBS.log (you'll have to copy it to the desktop before zipping the copy)
My System SpecsSystem Spec
07 Dec 2014   #3
VeroniqueB

Windows 7 Professional 64 bit
 
 

please find here the asked files.
My System SpecsSystem Spec
.

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 Windows Update error 800F081F




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