Windows Update error 800F081F


  1. VeroniqueB
    Posts : 2
    Windows 7 Professional 64 bit
       New #1

    Windows Update error 800F081F


    I have Win7 SP1 64 bit.
    Windows Update fails to install an update for Windows updates.

    I have tried - sfc /scannow - found no errors
    Instructions from windows help didn't help either

    Any help with this would be much appreciated.Attachment 342318
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    Here's the errors found by CheckSUR...
    Code:
    Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum  Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum  Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum  Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum  Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~11.2.9412.0.mum does not match the actual file name
    Ordinarily I'd say that they are unimportant, and could be ignored - but this combination is extremely unusual, since it involves two different versions of Internet Explorer (10 and 11)
    It's a situation I've never seen before.

    Please post the following files...
    C:\Windows\windowsupdate.log
    C:\Windows\IE11_main.log
    C:\Windows\Logs\CBA\CBS.log (you'll have to copy it to the desktop before zipping the copy)
      My Computer
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  4. VeroniqueB
    Posts : 2
    Windows 7 Professional 64 bit
    Thread Starter
       New #3

    please find here the asked files.
      My Computer
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