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Windows 7: Windows update and system update readiness tool problem.

12 Dec 2014   #1
Mark820

Win7 home preium 64bit
 
 
Windows update and system update readiness tool problem.

I have am currently running IE9 and see an error code of 9C59 when installing the update to IE11.
The Windows Update Troubleshooter reported the service registeration is missing or corrupt (not fixed), and the Windows updat error 0x80070490(2014-12-12-T-07_49_01P) (not fixed).
I then downloaded the system update readiness tool, but it would not install, and I received the following error:
Installer encountered an error: 0x8007000d the data is invalid.
Can you tell me what to do next?


My System SpecsSystem Spec
.
12 Dec 2014   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
You might attempt to download ie10 instead,
Both are offered through the windows update system is that where your attempting to download 11 ?
Right click the ie11 update and click on Hide,
Manually check for update ie10 will now be offered,
Cheers.
My System SpecsSystem Spec
13 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It sound like you got a bad download of the CheckSUR tool - please download another copy and try again
Whatever happens, please post the CBS data as requested.
My System SpecsSystem Spec
.

16 Dec 2014   #4
Mark820

Win7 home preium 64bit
 
 

I attempted to download ie10 unhiding all hidden updates, then hiding ie11. ie10 did not show up.

NoelDP, you were right - the first CheckSUR tool was corrupt. I installed different download of the CheckSUR tool. It ran and completed an update, then stopped. I expected some kind of message that it had completed, so I ran it again. This time, it showed another update and said installation complete.
I then ran the SFC / scannow, which completed with errors that it could not fix.
Installing updates still shows the only update to install is ie11. Installation fails and produces error code 9C59.

The latest CBS file and checksur files are attached. The entire cbs folder is 24.3M and would not upload, presumably because the 8Mb limit on zip files.
Thanks.
My System SpecsSystem Spec
17 Dec 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR managed to fix all the problems it found, the first time it ran.
the data is incomplete for the second run?
There are no SFC results in the uploaded CBSPersist file - please copy the CBS.log file to the desktop, compress it and upload the compressed file.
My System SpecsSystem Spec
17 Dec 2014   #6
Mark820

Win7 home preium 64bit
 
 

The folder is over 8.00 MB so I had to break up the files.
My System SpecsSystem Spec
18 Dec 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's just the one error reported by SFC -
Code:
 Line 3518: 2014-12-16 20:43:51, Info                  CSI    00000329 [SR] Repairing 1 components
 Line 3519: 2014-12-16 20:43:51, Info                  CSI    0000032a [SR] Beginning Verify and Repair transaction
 Line 3522: 2014-12-16 20:43:51, Info                  CSI    0000032c [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix protocol later.
My System SpecsSystem Spec
18 Dec 2014   #8
Mark820

Win7 home preium 64bit
 
 

NoelDP,
Thanks for the reply. I don't know if it matters, but I noticed the error referred to an AMD processor when the laptop has an Intel i5 processor.
My System SpecsSystem Spec
18 Dec 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The amd64 in the filenames refers to the architecture, rather than the manufacturer - IA64 (Itanium) and x86 (32-bit) are the only other alternates.
My System SpecsSystem Spec
23 Dec 2014   #10
Mark820

Win7 home preium 64bit
 
 

NoelDP,
Can yout tell me if you found a fix for this error?
Thanks.
My System SpecsSystem Spec
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 Windows update and system update readiness tool problem.




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