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Windows 7: Windows 7 Unable to update SP1

14 Dec 2014   #1
LucasKz

Windows 7 Ultimate x64
 
 
Windows 7 Unable to update SP1

Hi, I'm getting the error code 0x80073712.
CheckSUR.log looks pretty bad...
The CBS.zip had 25mb, so I deleted the .cab files, let me know if you need it.

Also, my copy is original but I don't have the dvd with me, where can I get an ISO to repair files when I need?

Thanks a lot

Lucas


My System SpecsSystem Spec
.
14 Dec 2014   #2
LucasKz

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
14 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR isn't too bad - the payload files are mostly reflected in the SFC log I hope...
Nope - only a few
SFC...
Code:
 Line 3745: 2014-12-14 04:47:34, Info                  CSI    00000316 [SR] Repairing 7 components
 Line 3746: 2014-12-14 04:47:34, Info                  CSI    00000317 [SR] Beginning Verify and Repair transaction
 Line 3747: 2014-12-14 04:47:34, Info                  CSI    00000318 [SR] Cannot repair member file [l:20{10}]"kd1394.dll" of Microsoft-Windows-Base Technologies-DebuggerTransport-1394, Version = 6.1.7600.16757, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3748: 2014-12-14 04:47:34, Info                  CSI    00000319 [SR] Cannot repair member file [l:44{22}]"ImagingDevices.exe.mui" of Microsoft-Windows-ImagingDevicesControlPanel.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3749: 2014-12-14 04:47:34, Info                  CSI    0000031a [SR] Cannot repair member file [l:20{10}]"msadox.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ADO-DDL-Security, Version = 6.1.7600.16688, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3750: 2014-12-14 04:47:34, Info                  CSI    0000031b [SR] Cannot repair member file [l:22{11}]"msadomd.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ADO-Multi-dimensional, Version = 6.1.7600.16688, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3751: 2014-12-14 04:47:34, Info                  CSI    0000031c [SR] Cannot repair member file [l:20{10}]"msadco.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-RDS-DataControl-Dll, Version = 6.1.7600.16688, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3752: 2014-12-14 04:47:34, Info                  CSI    0000031d [SR] Cannot repair member file [l:20{10}]"srvsvc.dll" of Microsoft-Windows-SMBServer, Version = 6.1.7600.16664, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 3755: 2014-12-14 04:47:34, Info                  CSI    0000031f [SR] Cannot repair member file [l:28{14}]"iassdo.dll.mui" of Microsoft-Windows-Networking-Internet_Authentication_Service_Iassdo.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
CheckSUR...
Code:
(f) CSI Payload File Missing 0x00000000 srvsvc.dll amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74 
(f) CSI Payload File Missing 0x00000000 msadox.dll amd64_microsoft-windows-m..ac-ado-ddl-security_31bf3856ad364e35_6.1.7600.16688_none_0e268f135a10ce5c 
(f) CSI Payload File Missing 0x00000000 srv.sys amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8 
(f) CSI Payload File Missing 0x00000000 srvnet.sys amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a 
(f) CSI Payload File Missing 0x00000000 msadomd.dll amd64_microsoft-windows-m..o-multi-dimensional_31bf3856ad364e35_6.1.7600.16688_none_7a9ee316bfa0618c 
(f) CSI Payload File Missing 0x00000000 msadco.dll amd64_microsoft-windows-m..rds-datacontrol-dll_31bf3856ad364e35_6.1.7600.16688_none_20026f6b4f811b54 
(f) CSI Payload File Missing 0x00000000 ImagingDevices.exe.mui amd64_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_6.1.7600.16385_en-us_3329f3d4ebd5fc04 
(f) CSI Payload File Missing 0x00000000 srv2.sys amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9 
(f) CSI Payload File Missing 0x00000000 kd1394.dll amd64_microsoft-windows-b..uggertransport-1394_31bf3856ad364e35_6.1.7600.16757_none_bfe2c0ca0d795916 
(f) CSI Payload File Missing 0x00000000 srv2.sys amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7601.17608_none_382171d80d0f8499 
(f) CSI Payload File Missing 0x00000000 srv.sys amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7601.17608_none_382c41c40d0768a8 
(f) CSI Payload File Missing 0x00000000 srv.sys amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7601.21717_none_38aa0e59262e0b0c 
(f) CSI Payload File Missing 0x00000000 srvsvc.dll amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3 
(f) CSI Payload File Missing 0x00000000 srv.sys amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17 
(f) CSI Payload File Missing 0x00000000 srvnet.sys amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7601.21717_none_6288d3323fe189ee 
(f) CSI Payload File Missing 0x00000000 msado20.tlb amd64_microsoft-windows-m..do-backcompat-tlb20_31bf3856ad364e35_6.1.7600.20818_none_47e4724f24a8ea79 
(f) CSI Payload File Missing 0x00000000 kdusb.dll amd64_microsoft-windows-b..buggertransport-usb_31bf3856ad364e35_6.1.7600.20897_none_f9f3704d3d5c517f 
(f) CSI Payload File Missing 0x00000000 srvnet.sys amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20956_none_6076363242dc746f 
(f) CSI Payload File Missing 0x00000000 kd1394.dll amd64_microsoft-windows-b..uggertransport-1394_31bf3856ad364e35_6.1.7601.21655_none_c250ba0723bf321e 
(f) CSI Payload File Missing 0x00000000 msado21.tlb amd64_microsoft-windows-m..do-backcompat-tlb21_31bf3856ad364e35_6.1.7600.20818_none_47d9a26324b1066a 
(f) CSI Payload File Missing 0x00000000 kdusb.dll amd64_microsoft-windows-b..buggertransport-usb_31bf3856ad364e35_6.1.7601.17556_none_fb7a6fee21459486 
(f) CSI Payload File Missing 0x00000000 srvnet.sys amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7601.17608_none_620b069d26bae78a 
(f) CSI Payload File Missing 0x00000000 user.exe wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7600.20978_none_cf06db163e73bc0c 
(f) CSI Payload File Missing 0x00000000 msadco.dll amd64_microsoft-windows-m..rds-datacontrol-dll_31bf3856ad364e35_6.1.7600.20818_none_20d7bd906865f4ae 
(f) CSI Payload File Missing 0x00000000 d3d10_1core.dll x86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.20882_none_5086770e2405f4cc 
(f) CSI Payload File Missing 0x00000000 srv2.sys amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708 
(f) CSI Payload File Missing 0x00000000 kdusb.dll amd64_microsoft-windows-b..buggertransport-usb_31bf3856ad364e35_6.1.7601.21655_none_fc030c6f3a641af9 
(f) CSI Payload File Missing 0x00000000 kd1394.dll amd64_microsoft-windows-b..uggertransport-1394_31bf3856ad364e35_6.1.7601.17556_none_c1c81d860aa0abab 
(f) CSI Payload File Missing 0x00000000 srv2.sys amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7601.21717_none_389f3e6d263626fd 
(f) CSI Payload File Missing 0x00000000 kd1394.dll amd64_microsoft-windows-b..uggertransport-1394_31bf3856ad364e35_6.1.7600.20897_none_c0411de526b768a4 
(f) CSI Payload File Missing 0x00000000 msado26.tlb amd64_microsoft-windows-m..do-backcompat-tlb26_31bf3856ad364e35_6.1.7600.20818_none_47a392c724d9921f 
(f) CSI Payload File Missing 0x00000000 msado25.tlb amd64_microsoft-windows-m..do-backcompat-tlb25_31bf3856ad364e35_6.1.7600.20818_none_47ae62b324d1762e
I'll post a fix protocol later.
My System SpecsSystem Spec
.

14 Dec 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - lkzaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\lkzaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\lkzaa
or
DIR E:\lkzaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\lkzaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
14 Dec 2014   #5
LucasKz

Windows 7 Ultimate x64
 
 

Thank you so much for the quick reply. Attached is the new CBS log after I followed your instructions. Should I give windows update a try now or I'll need another repair first?

Cheers

Lucas
My System SpecsSystem Spec
14 Dec 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Well, most of the SFC files are fixed - but there's one remaining error there. (Worry about that one later - it's a knotty one )

Please run CheckSUR again, and post the new CheckSUR.log
My System SpecsSystem Spec
14 Dec 2014   #7
LucasKz

Windows 7 Ultimate x64
 
 

New CheckSUR log, yay no errors
I'll give another try and post the result.
Many thanks.
My System SpecsSystem Spec
Reply

 Windows 7 Unable to update SP1




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