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Windows 7: Can't find/uninstall KB3004394; Update History says it's installed

14 Dec 2014   #1
Tanyuu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Can't find/uninstall KB3004394; Update History says it's installed

I'm yet another possible casualty of the dreaded KB3004394 update. However, in spite of my Installed History Log saying my computer had downloaded and installed it, I can't find it in my Installed Updates window, like so:



I've run SURT through an elevated command prompt and found no issues. This update's been keeping me from installing my new wacom tablet, and this computer's been the only one that I haven't been able to simply uninstall directly from the update menu to resolve my issues with installing my wacom tablet.

Let me know if there's any other information I can give! I had to edit my log package down to just a few items because of the file size cap.


My System SpecsSystem Spec
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14 Dec 2014   #2
Tookeri

Windows 7 Pro 32
 
 

MS released a "special" update, 3024777 (that you installed on the 13th), that removed 3004394. And the history log is just a log and doesn't reflect uninstalled updates. In other words: you should be fine

Install KB3024777 to fix an issue with KB3004394 on Windows 7 and Windows Server 2008 R2
My System SpecsSystem Spec
14 Dec 2014   #3
Tanyuu

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Alright! Hm. I guess I'll need to figure out what update's messing with my ability to install my wacom tablet on here. Thank you!
My System SpecsSystem Spec
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 Can't find/uninstall KB3004394; Update History says it's installed




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