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Windows 7: Another windows is not genuine post

14 Dec 2014   #1
seanj61

Windows 7 Home Premium x64
 
 
Another windows is not genuine post

Like everyone else it seems like that KB3004394 update is turning out to be pretty frustrating. Since that update went live I started getting the "Your copy of Windows is not genuine" error. I did some research and manually uninstalled KB3004394 and rebooted. Things seemed fine for a while, but after a couple of hours it started coming back. I did more research the next day and ran malware bytes to no avail and then found out about the new update which supposedly fixes this problem, KB3024777. I couldn't find that on windows update anywhere so I tried to manually install it, but nothing happened when I tried to run the .exe. I assume it didn't do anything because I had already removed KB3004394. Eventually I just decided to uninstall every update from the past few days and then reboot and reinstall them all... and reboot again. For the next 18 hours or so I had no issues and thought this magically fixed the problem. Now this afternoon it is back again and I am becoming really annoyed. If anyone could help it would be greatly appreciated.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XJKH9-JV3T4-362CW
Windows Product Key Hash: YNf4NWP6UNkI4z2+owXE0/oN/80=
Windows Product ID: 00359-112-4196107-85219
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CA3D06A4-2B57-4B0B-9249-10941B0B2557}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CA3D06A4-2B57-4B0B-9249-10941B0B2557}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-362CW</PKey><PID>00359-112-4196107-85219</PID><PIDType>5</PIDType><SID>S-1-5-21-646199553-996551168-1971870608</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7578</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.0</Version><SMBIOSVersion major="2" minor="6"/><Date>20090805000000.000000+000</Date></BIOS><HWID>E5F43F07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>5B9AEC0BFF68F18</Val><Hash>hNZuUEPkr05yBUeonaWgjimU0vs=</Hash><Pid>81602-908-0547642-68703</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-419610-00-1033-7601.0000-3462014
Installation ID: 011842412450985323422740407613557446670856295442195714
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 362CW
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 12/14/2014 3:49:39 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:12:2014 15:41
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAln0MJzZIlpJWEJRd4q7kpJgigjL03hTimlWOLg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			7578MS		A7578100
  FACP			7578MS		A7578100
  MCFG			7578MS		OEMMCFG 
  OEMB			7578MS		A7578100
  INFO			7578MS		AMDINFO 
  NVHD			7578MS		NVHDCP 
  SSDT			A M I 		POWERNOW



My System SpecsSystem Spec
.
14 Dec 2014   #2
seanj61

Windows 7 Home Premium x64
 
 

Even though my PC shows window is already activated and validated, I entered slui.exe 4 in the start menu and ran that, and then activated it again by phone. I will follow up on whether or not the error returns.
My System SpecsSystem Spec
Reply

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