Server 2008 will not activate.


  1. Posts : 3
    Server 2008 64bit
       #1

    Server 2008 will not activate.


    Hi.
    I am now to this forum but cananyone please help me. I recently had a problem with my Exchange server and had to restore it from a backup. Since then, I have not been able to active it. The product key I am using is the same one that was used on the old server. Each time I try, I get:
    A problem occurred when Windows tried to activate. Error code 0xC004E003.
    For a possible resolution, click More Information.
    When I click that, I get
    The following information was found for this error:
    Code:
    0xC004E003
    Description:
    The Software Licensing Service reported that license evaluation failed.

    Here is the output from the MGADiag.
    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-*****-*****-W947X
    Windows Product Key Hash: YEuN5w8JeGIaU6b4+vPfZMhYA3Q=
    Windows Product ID: 55041-083-4219057-76238
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.0.6002.2.00030110.2.0.007
    ID: {46E07875-27A5-4C3C-AA65-086D54D4A2D2}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Server (R) 2008 Standard
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.130707-1535
    TTS Error: T:20141207195158146-
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{46E07875-27A5-4C3C-AA65-086D54D4A2D2}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00030110.2.0.007</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-083-4219057-76238</PID><PIDType>6</PIDType><SID>S-1-5-21-2848997992-171267130-3486633097</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20120622000000.000000+000</Date></BIOS><HWID>FF323507018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 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
    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows Server(R), ServerStandard edition
    Description: Windows Operating System - Windows Server(R), VOLUME_MAK_B channel
    Activation ID: bb1d27c4-959d-4f82-b0fd-c02a7be54732
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00152-083-421905-03-2057-6002.0000-3492014
    Installation ID: 001862912626803004046904384126235940090730058810395560
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: W947X
    License Status: Unlicensed
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAgAAAAAAAgABAAEA4nN8MaQRDFzmt96E/BTnIfL0gQc91liM
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   PTLTD     APIC  
      FACP   INTEL   440BX   
      SRAT   VMWARE  MEMPLUG 
      WAET   VMWARE  VMW WAET
      HPET   VMWARE  VMW HPET
      BOOT   PTLTD   $SBFTBL$
      MCFG   PTLTD   $PCITBL$
    Many Thanks
    Darren
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Hmmm - try this (since it's Vista-based...)

    The problem appears to be in the Licensing Store -
    please try the following.....

    Recreate the Licensing Store with the correct data.

    1) Open an Internet Browser window.
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop slsvc (it may ask you if you are sure, select yes)
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start slsvc
    10) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    11) Restart your computer twice.

    You may be asked to enter your COA Key and/or Activate. – if asked for the Key, use the one on your COA sticker on the machine’s case (you may need to activate by telephone).

    Once complete, run another MGADiag report and post back with the results.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    Never mind - I missed the obvious cause!
    File Mismatch: C:\Windows\system32\linkinfo.dll[Hr = 0x80070002]




    SFC -System File Checker - Instructions
    Click on Start > All Programs > Accessories
    Right-click on the Command Prompt entry
    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
    At the Command prompt, type
    SFC /SCANNOW
    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.
      My Computer


  4. Posts : 3
    Server 2008 64bit
    Thread Starter
       #4

    Hi NeolDP...
    I tried to look into the linkinfo.dll file but I could not find the file. I also could not find the file on a known good and working machine (yes, I did show hidden files and system files). Should I usually be able to see this file and what are the effects of not having it?

    Many Thanks
    Darren
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Yes, you should be able to see it - and I have no idea of the effects of it being missing
    It may simply be a hardlink gone missing - in which case SFC would rebuild it.
    Please post the SFC results, and we'll see what else is missing, stolen, or strayed.
      My Computer


  6. Posts : 3
    Server 2008 64bit
    Thread Starter
       #6

    OK, Thanks. Am rebooting the server tonight so will run it after.
    Thanks
      My Computer


 

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