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Windows 7: Continuous Failed Updates.

22 Dec 2014   #11
WIS

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Good - That fixed the error there.
What happens if you do a new Check for Updates and attempt to install the oldest update found?
Hi, I just tried installing them again and I get the same Error Code: 80070490


My System SpecsSystem Spec
.
22 Dec 2014   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please post the CBS folder and the C:\windows\windowsupdate.log file
My System SpecsSystem Spec
22 Dec 2014   #13
WIS

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
OK - please post the CBS folder and the C:\windows\windowsupdate.log file
The CBS folder is 29MB compressed so I put it my OneDrive here
My System SpecsSystem Spec
.

23 Dec 2014   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This appears to be the critical error that's blocking things...
Code:
2014-12-21 22:25:28, Error                 CBS    Failed to resolve package 'Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
23 Dec 2014   #15
WIS

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
This appears to be the critical error that's blocking things...
Code:
2014-12-21 22:25:28, Error                 CBS    Failed to resolve package 'Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-21 22:25:28, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
Here you are!
My System SpecsSystem Spec
24 Dec 2014   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The necessary data appears to be there, at least.

Please open an Elevated Command Prompt, and run the following command...

Code:
 
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0" /S
 
.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
post the results.
My System SpecsSystem Spec
24 Dec 2014   #17
WIS

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
The necessary data appears to be there, at least.

Please open an Elevated Command Prompt, and run the following command...

Code:
 
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_54_for_KB2982378~31bf3856ad364e35~amd64~~6.1.1.0" /S
 
.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight select Copy. In the CP Window, click on the black/white icon at top left select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
post the results.
Hi, thanks for the instructions they were much appreciated. However, I got Error: The system was unable to find the specified registry key or value.
My System SpecsSystem Spec
27 Dec 2014   #18
WIS

Windows 7 64-bit
 
 

Should I just reinstall Windows? Is this an easy fix or do I go the Recovery mode? Not a huge deal, but a nuisance when I shutdown my laptop and it tries to install the 4 updates and fails every time. Thus becoming time consuming by going full shutdown mode..
My System SpecsSystem Spec
Reply

 Continuous Failed Updates.




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