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Windows 7: Windows Updates: error 0x800F080D

18 Dec 2014   #1
Peter74

Windows 7 x64
 
 
Windows Updates: error 0x800F080D

Hello,

A Windows 7 computer keeps reporting a problem with Windows Updates, error 0x800F080D
SFC /SCANNOW already done.

Attached the CBS and CheckSur logfiles.


TIA, Peter


My System SpecsSystem Spec
.
19 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR is showing the following problems...
Code:
Unavailable repair files:
 winsxs\manifests\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.manifest
 winsxs\manifests\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.mum
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.cat
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-Dutch~31bf3856ad364e35~~~11.2.9412.0.cat
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
 servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~nl-NL~7.6.7600.256.cat
The only ones I think need fixing are the WUClient ones, and the vc ones (the others are more semantics errors than anything else) - but we'll see what happens when I post the fix protocol later.
My System SpecsSystem Spec
19 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...are you sure this system is running 64-bit Windows? - the Windows Update Agent files show it to be a 32-bit install! (as does the CBS.log data)

I'll fix what I know I can fix here - and leave the IE area alone for the moment.


I've uploaded a file - p74aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder p74aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

19 Dec 2014   #4
Peter74

Windows 7 x64
 
 

Thanks for your reply.

This computer is running "Windows 7 Home Premium 32-bit SP1".
It is not my own computer. The information comes from a Dutch colleague. I post this on his behalf.

Quote:
I've uploaded a file - p74aa.zip - to my OneDrive at Noel's OneDrive
I don't see the file p74aa.zip, only P74.zip. Do you mean that one?
My System SpecsSystem Spec
19 Dec 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try it again now -
the proper file should be there
My System SpecsSystem Spec
19 Dec 2014   #6
Peter74

Windows 7 x64
 
 

Ok, downloaded it.
I'll pass this information to the owner of the computer and let you know the results.
My System SpecsSystem Spec
19 Dec 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good luck!
My System SpecsSystem Spec
20 Dec 2014   #8
Peter74

Windows 7 x64
 
 

The owner of the computer has some questions:

1)
The CheckSur logfiles were created with the command dism /online /cleanup-image /scanhealth
Should he use that command again or use THIS tool?

2)
These folders do not exists:
C:\Windows\Temp\CheckSur\Servicing\Packages
C:\Windows\Temp\CheckSur\Winsxs\Manifests

Should he create these folders first?
My System SpecsSystem Spec
21 Dec 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

1) this command has no effect in Windows 7 - SFC should be used instead.
2) Those folders are created by the CheckSUR tool - but may be deleted by some system 'cleanup tools'

Yes, if you create the folders they will work with the tool.
My System SpecsSystem Spec
21 Dec 2014   #10
Peter74

Windows 7 x64
 
 

Attached the new logfiles. Looks good
My System SpecsSystem Spec
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