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Windows 7: Windows 7: Code 800B0100 : Windows Update encountered an unknown error

28 Feb 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - i67a.bzip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folderin the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


My System SpecsSystem Spec
.
03 Mar 2015   #12
ijsmith67

Windows 7 Home Premium 64 SP1
 
 

Thanks for your further help. New files attached.
My System SpecsSystem Spec
04 Mar 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's no signs that you've rerun the CheckSUR tool? - although you have rn the SFC, that was not what was needed.
Please run the CheckSUR/SURT tool and post the new CheckSUR.log file.
My System SpecsSystem Spec
.

05 Mar 2015   #14
ijsmith67

Windows 7 Home Premium 64 SP1
 
 

Sorry about that. Your last file seems to have fixed everything and I can now run system updates. Thanks ever so much.
My System SpecsSystem Spec
06 Mar 2015   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great!

Good luck.
My System SpecsSystem Spec
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