Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 64 bit update error 80070002 December 2014

22 Dec 2014   #1
BigDLondon

winxp media centre 32 bit and windows 7 premium 64 bit
 
 
Windows 7 64 bit update error 80070002 December 2014

Hi
I've got a problem with windows update not working.I've included the cbs log after running sfc /scannow in administrator command.I've also included the screenshot of the Windows error.Thanks any help would be greatly appreciated.BigD


My System SpecsSystem Spec
.
23 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

SFC found the following problems..
Code:
 Line 42589: 2014-12-21 18:56:21, Info                  CSI    00000345 [SR] Repairing 4 components
 Line 42590: 2014-12-21 18:56:21, Info                  CSI    00000346 [SR] Beginning Verify and Repair transaction
 Line 42593: 2014-12-21 18:56:21, Info                  CSI    00000348 [SR] Cannot repair member file [l:14{7}]"fde.dll" of Microsoft-Windows-fde, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 42596: 2014-12-21 18:56:21, Info                  CSI    0000034a [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 42599: 2014-12-21 18:56:21, Info                  CSI    0000034c [SR] Cannot repair member file [l:20{10}]"gptext.dll" of Microsoft-Windows-GroupPolicy-Gptext, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 42602: 2014-12-21 18:56:21, Info                  CSI    0000034e [SR] Cannot repair member file [l:20{10}]"gpedit.dll" of Microsoft-Windows-GroupPolicy-Admin-Gpedit, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
All these errors relate to Group Policy - which makes me think that you may be using some kind of hack on this machine to enable Group Policy in Home Premium?

Have you recently had a malware infestation?

I'll post a fix protocol later.
My System SpecsSystem Spec
23 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bdlaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\bdlaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\bdlaa
or
DIR E:\bdlaa



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\bdlaa <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply
My System SpecsSystem Spec
.

23 Dec 2014   #4
BigDLondon

winxp media centre 32 bit and windows 7 premium 64 bit
 
 

Hi
I've had to run xcopy from safe mode because computer repair only rebooted my computer.Good call on the group policy hack on my premium edition.I've uploaded my cbs log.Thanks again BigD .Now I've added attachment..my bad
My System SpecsSystem Spec
24 Dec 2014   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't see any uploaded file?
My System SpecsSystem Spec
24 Dec 2014   #6
BigDLondon

winxp media centre 32 bit and windows 7 premium 64 bit
 
 

I've uploaded the cbs log.Thanks for your help.Merry Christmas everyone
My System SpecsSystem Spec
25 Dec 2014   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The data in that log is the same as the earlier one - which means there's been a snafu somewhere.

Please open an Elevated Command Prompt, and run the following commands..

DIR C:\bdlaa
DIR C:\Windows\winsxs\bdlaa

post the results.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
25 Dec 2014   #8
BigDLondon

winxp media centre 32 bit and windows 7 premium 64 bit
 
 

Here it is. Wouldn't it be easier to copy the files manually to winsxs ?

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\User>DIR C:\bdlaa
Volume in drive C is Windows 7
Volume Serial Number is C46F-8A7A

Directory of C:\bdlaa

12/23/2014 07:08 AM <DIR> .
12/23/2014 07:08 AM <DIR> ..
12/23/2014 07:06 AM <DIR> x86_microsoft-windows-fdeploy_31bf3856ad3
64e35_6.1.7601.17514_none_e1bcfc28af006dea
12/23/2014 07:06 AM <DIR> x86_microsoft-windows-fde_31bf3856ad364e3
5_6.1.7601.17514_none_aa136561b9ed4ae4
12/23/2014 07:08 AM <DIR> x86_microsoft-windows-g..policy-admin-gpe
dit_31bf3856ad364e35_6.1.7600.16385_none_ce0882b8c63afdf6
12/23/2014 07:07 AM <DIR> x86_microsoft-windows-grouppolicy-gptext_
31bf3856ad364e35_6.1.7600.16385_none_372622adf05a6587
0 File(s) 0 bytes
6 Dir(s) 18,868,998,144 bytes free

C:\Users\User>DIR C:\Windows\winsxs\bdlaa
Volume in drive C is Windows 7
Volume Serial Number is C46F-8A7A

Directory of C:\Windows\winsxs

File Not Found

C:\Users\User>
My System SpecsSystem Spec
27 Dec 2014   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The permissions on the Winsxs folder are such that it's not possible to do this in a Windows boot without adjusting access rights - and that carries risks.
Using the Repair environment allows the system to make the changes without affecting anything else.

You MUST use the Repair environment - NOT Safe Mode - and make sure that you follow the instructions.

Please try again
My System SpecsSystem Spec
27 Dec 2014   #10
BigDLondon

winxp media centre 32 bit and windows 7 premium 64 bit
 
 

Hi
I've tried doing a repair from bootup with the Win 7 disc and got this error.I'm guessing it's because I've upgraded to SP1 and the disc doesn't have SP1.Is possible to do a repair disc with dos-prompt for Win 7 ? Thanks again.BigD
My System SpecsSystem Spec
Reply

 Windows 7 64 bit update error 80070002 December 2014




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 update error 80070002 - the story of a fix.
The other day I wast^H^H^H^Hspent several hours wrestling with the Windows 7 update mechanism; now that it seems the problem is fixed, I'd like to share the story in the hope that it may be helpful for someone with a similar problem. This is my first post to the forum, so I'd welcome remarks...
Windows Updates & Activation
December 9th 2014 Windows Updates
Source...
News
Advance Windows Update Notification for December 9th 2014
Source...
News
windows update error code 80070002
I have been getting the windows update error code 80070002 for a while now. I ran SURT and did not get any errors. When running sfc / scannow I get the error "Windows Resource Protection could not perform the requested operation." after a few seconds. here is a zip of my CBS dir...
Windows Updates & Activation
error Code 80070002 windows 7 update
Hello. 1st hope in right thread? Got a number of error codes and problems with updating my windows update.Microsoft .NET Framework 4.5.1 for Windows 7 x64-based Systems (KB2858725) Installation date: ‎07/‎07/‎2014 14:24 Installation status: Failed Error details: Code 13EC
Windows Updates & Activation
I can not update Windows 7, this error 80070002
I can not update Windows 7, this error 80070002 http://www.mediafire.com/imgbnc.php/8470b036282de6f75dd1cb9ba0a3235dcc8a8fe40a67bed57c4c863ec493b13a6g.jpg
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:28.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App