Interpret Belarc Advisor report

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  1. Posts : 72
    Windows 7 Professional x64
       #1

    Interpret Belarc Advisor report


    I want to make sure I understand this.

    In Belarc Advisor report, under Software Licenses I get

    Microsoft - Windows 7 Professional (x64)XXXXX-OEM-XXXXXXX-XXXXX (Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)e
    (I have replaced all the digits with X's.)

    My computer, purchased new six months ago, did not have a Windows sticker attached, either on the outside or inside when the battery compartment is opened.

    In preparation for a worst-case scenario requiring reinstall of Windows, I want to be sure I have the Windows product key. Footnote "e" says, "This may be the manufacturer's factory installed product key rather than yours. You can change it to your product key using the procedure at http://www.belarc.com/msproductkeys.html." This links to a Microsoft page "Update your Windows product key".

    Should I do this now? And where can I download a Windows 7 Pro install disk? This, too, did not come with the computer.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    No need to worry about CDs and keys. Just download the free macrium reflect, while the computer is working well. If you have a problem, just use the image made by Macrium. It saved me several times. Its free and easy to use. If you still want a CD you can go here.
    Windows 7 Direct Download Links, Official Disk Images from Digital River
      My Computer


  3. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #3

    The Key: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX part is called the Product Key on the COA/Certificate of Authenticity sticker/label. That is the key needed for install and activation. The group of X's with OEM is the Product ID, gets created during the install.
      My Computer


  4. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #4

    malvoglio said:
    My computer, purchased new six months ago, did not have a Windows sticker attached, either on the outside or inside when the battery compartment is opened.
    Legally a new PC with Windows 7 installed MUST have a COA sticker.
    I would contact the place where you bought the PC and see what they have to say.
    Hopefully it's a reputable company.
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    Did your computer come with Windows 7 installed or did someone install Windows 7 after the purchase?
    The computer might of come with Windows 8 and that is the reason their is no COA sticker.

    From post #1

    My computer, purchased new six months ago,
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    As Layback Bear says, the chances are that this machine shipped with Windows 8 Pro, downgraded to Windows 7 Pro - in which case it should have a Windows 8 Pro sticker visible (but NOT a COA sticker).

    If you run an MGADiag report, we should be able to tell, and advise properly.

    Having said that, if this machine did ship with a downgrade, the ONLY way you can reinstall Windows 7 is using the manufacturer's Recovery media, since there is no COA sticker, and no chance of getting one without purchasing a new Windows license.
      My Computer


  7. Posts : 72
    Windows 7 Professional x64
    Thread Starter
       #7

    @richc46
    Thank you for the link to Digital River, I've bookmarked that page.

    @berton
    So my question is already answered? That is the number that would be on the COA sticker if I had it?

    @DavidE
    Large company (I would guess in top three for online notebook sales in the country) with gold ratings for reputation.

    @Layback Bear
    Came with W7 pre-installed but I seem to remember a Windows 8 install disk also came with it. Maybe that has the missing sticker. Been looking for it but can't find it at the moment.

    @NoelDP
    MGADiag attached below.

    Cheers!

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-788W3-H689G-6P6GT
    Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
    Windows Product ID: 00371-OEM-8992671-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {338F5B51-7588-4398-BCA5-3F7AE70DB8C1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140706-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{338F5B51-7588-4398-BCA5-3F7AE70DB8C1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6P6GT</PKey><PID>00371-OEM-8992671-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3868368325-3513222060-736316907</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 455 G1</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68CPE Ver. F.50</Version><SMBIOSVersion major="2" minor="7"/><Date>20140630000000.000000+000</Date></BIOS><HWID>69AF3107018400F2</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>6F86D0D35D2FF40</Val><Hash>N0xx3Am76ePpAXcPnvuhjEMgdrA=</Hash><Pid>81602-928-9983204-68907</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Softwarelizenzierungsdienst-Version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Beschreibung: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Aktivierungs-ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Erweiterte PID: 00371-00178-926-700008-02-1033-7601.0000-3522013
    Installations-ID: 000456300576009750891535308650590130499014255244321424
    Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Teil-Product Key: 6P6GT
    Lizenzstatus: Lizenziert
    Verbleibende Windows Rearm-Anzahl: 0
    Vertrauenswürdige Zeit: 25.12.2014 01:37:45
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: OgAAAAEAAQABAAEAAAACAAAACAABAAEA6GHeLBCw/F3camJAipsgQrDzryA258TAcuSuIMXAc+SGWw==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        194E    
      FACP            HPQOEM        194E    
      HPET            HPQOEM        194E    
      MCFG            HPQOEM        194E    
      SLIC            HPQOEM        SLIC-MPC
      MSDM            HPQOEM        SLIC-MPC
      FPDT            HPQOEM        194E    
      BGRT            HPQOEM        194E    
      SSDT            AMD           PUMORI  
      SSDT            AMD           PUMORI  
      SSDT            AMD           PUMORI
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    The data here is all consistent with a Windows 8 Pro machine downgraded to Windows 7 Pro.

    There is no point attempting to use retail or downloaded media for a reinstall as it will not activate.
    You need to follow HP's instructions on creating the Windows 7 Recovery media for your machine, or order a set from HP.
      My Computer


  9. Posts : 72
    Windows 7 Professional x64
    Thread Starter
       #9

    richc46 said:
    Welcome
    No need to worry about CDs and keys. Just download the free macrium reflect, while the computer is working well. If you have a problem, just use the image made by Macrium. It saved me several times. Its free and easy to use.
    Well, if you read my long thread about my first use of Macrium Reflect, my experience has not been too good. The confusing warning about rescue media not being able to access my drives is something that troubles me greatly.
      My Computer


  10. Posts : 72
    Windows 7 Professional x64
    Thread Starter
       #10

    NoelDP said:
    You need to follow HP's instructions on creating the Windows 7 Recovery media for your machine
    I made two disks, an HP Windows 7 recovery disk and an HP driver recovery disk. The first of these two includes a boot.wim (180,049 KB) and an install.wim (4,031,990 KB). Would that be sufficient for a reinstall of Windows 7 or is it only for repair?

    Edit to add, for what it's worth: on my D: drive labeled HP_RECOVERY ( D: ), there is an even bigger file in the "sources" folder: FPP.WIM (10,469,739 KB), created on the same date that I made the two HP recovery disks.
      My Computer


 
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