KB302477, can't get rid of it

ptero · 17 Dec 2014

I do not want KB302477, it is greyed out meaning I cannot hide it and it keeps popping up. I tried to install it anyway just to get rid of the pop up. Well. it fails, manually, after downloading the thing, it fails also. So now I am stuck with the update prompt forever?

NoelDP · 17 Dec 2014

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

NoelDP · 30 Dec 2014

Your SFC scan shows the following problems.

Code:

 Line 2008: 2014-12-17 20:17:45, Info                  CSI    000001d4 [SR] Repairing 1 components
 Line 2009: 2014-12-17 20:17:45, Info                  CSI    000001d5 [SR] Beginning Verify and Repair transaction
 Line 2010: 2014-12-17 20:17:45, Info                  CSI    000001d6 [SR] Cannot repair member file [l:54{27}]"Windows Feed Discovered.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2011: 2014-12-17 20:17:45, Info                  CSI    000001d7 [SR] Cannot repair member file [l:56{28}]"Windows Navigation Start.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2012: 2014-12-17 20:17:45, Info                  CSI    000001d8 [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2013: 2014-12-17 20:17:45, Info                  CSI    000001d9 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2014: 2014-12-17 20:17:45, Info                  CSI    000001da [SR] Cannot repair member file [l:54{27}]"Windows Feed Discovered.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2015: 2014-12-17 20:17:45, Info                  CSI    000001db [SR] This component was referenced by [l:158{79}]"Package_39_for_KB3008923~31bf3856ad364e35~x86~~11.2.1.0.3008923-381_neutral_GDR"
 Line 2016: 2014-12-17 20:17:45, Info                  CSI    000001dc [SR] Cannot repair member file [l:56{28}]"Windows Navigation Start.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2017: 2014-12-17 20:17:45, Info                  CSI    000001dd [SR] This component was referenced by [l:158{79}]"Package_39_for_KB3008923~31bf3856ad364e35~x86~~11.2.1.0.3008923-381_neutral_GDR"
 Line 2018: 2014-12-17 20:17:45, Info                  CSI    000001de [SR] Cannot repair member file [l:52{26}]"Windows Pop-up Blocked.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2019: 2014-12-17 20:17:45, Info                  CSI    000001df [SR] This component was referenced by [l:158{79}]"Package_39_for_KB3008923~31bf3856ad364e35~x86~~11.2.1.0.3008923-381_neutral_GDR"
 Line 2020: 2014-12-17 20:17:45, Info                  CSI    000001e0 [SR] Cannot repair member file [l:54{27}]"Windows Information Bar.wav" of Microsoft-Windows-IE-InternetExplorer, Version = 11.2.9600.17501, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
 Line 2021: 2014-12-17 20:17:45, Info                  CSI    000001e1 [SR] This component was referenced by [l:158{79}]"Package_39_for_KB3008923~31bf3856ad364e35~x86~~11.2.1.0.3008923-381_neutral_GDR"
 Line 2026: 2014-12-17 20:17:45, Info                  CSI    000001e3 [SR] Repair complete

YOu haven't posted the CheckSUR report as requested - and editing an earlier post doesn't let me know that you have responded, either.

It's likely that it's these errors that are causing your problem with KB3024777 - but I need the CheckSUR data as well.