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Windows 7: windows activation error 0xc0000022

27 Dec 2014   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You will always have non-genuine messages until we find and fix the problem with the sppsvc.

rechecking the output from the previous posts, this entry is a little mystifying.

Group REG_SZ Boot Bus Extender

for the spldr service/driver

I suspect that this may have an unexpected impact since it may have prevented the service from loading.


Please open an Elevated Command Prompt and run the following command...

REG DELETE HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\000 /v Group


reboot, and run another MGADiag report.


My System SpecsSystem Spec
.
27 Dec 2014   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Noel I'm not seeing the normal little box the MGADiag report is normally wrapped in.
Could that be a problem or is it my eyes. It looks like a copy paste from Notepad or the like.

I went to SF Default to be sure.
My System SpecsSystem Spec
27 Dec 2014   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nah it's just the way its bren posted ;-)
My System SpecsSystem Spec
.

27 Dec 2014   #14
martakakis

Microsoft Windows 7 Home Premium
 
 

I hate t see something like that
C:\>REG DELETE HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\000 /v Group

Delete the registry value Group (Yes/No)? y
ERROR: The system was unable to find the specified registry key or value.

P.S. I mentioned before that two of those keys do not exist in registry, maybe there is the way to make those again?
(microfsoft office has bugged uninstaller, when i uninstalled that creepy interfaced trial, it make me alot of problems with windows, many of those i've fixed by myself - but - this - let's just say, because i am too lasy to reinstall windows and make it like my pocket again)
My System SpecsSystem Spec
27 Dec 2014   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

My fault - I pointed at the wrong key

try this command....

REG DELETE HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Group

the missing keys are perfectly normal - they are only in the list because I found them to be present on an infected system a few years back.
My System SpecsSystem Spec
27 Dec 2014   #16
martakakis

Microsoft Windows 7 Home Premium
 
 

C:\>REG DELETE HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Gro
up
Delete the registry value Group (Yes/No)? y
The operation completed successfully.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-YMTYV-4P47D-RB3D6
Windows Product Key Hash: LnxTUiFLgVsPM362AJjd4czZ6Ic=
Windows Product ID: 00359-OEM-8703523-57450
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3933B257-BA82-4B9E-909E-FFCE03A535DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3933B257-BA82-4B9E-909E-FFCE03A535DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RB3D6</PKey><PID>00359-OEM-8703523-57450</PID><PIDType>3</PIDType><SID>S-1-5-21-2625118028-2708094338-80690707</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>9EE93007018400FE</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
Error: 0x80070426

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0001000000000000
Event Time Stamp: 12:25:2014 07:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered Service: sppsvc


HWID Data-->
HWID Hash Current: LgAAAAIAAAABAAIAAQABAAAAAQABAAEAeqg+SHcWFg4+mTKn6s3QHM6arOgucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
ASPT GBT PerfTune
SSPT GBT SsptHead
EUDS GBT
MATS GBT
TAMG GBT GBT B0
SSDT INTEL PPM RCM
MATS GBT

btw, MGA gives me error - failed to create output files hr=0x80070002. Please contact support =)
My System SpecsSystem Spec
27 Dec 2014   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Don't worry about the MGADiag error - it's common and only means that for some reason it couldn't save the backup files it creates.

Lets have another look at the spldr data now...

Please run the following commands, and post the results.


REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

post the results
My System SpecsSystem Spec
27 Dec 2014   #18
martakakis

Microsoft Windows 7 Home Premium
 
 

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
DisplayName REG_SZ Security Processor Loader Driver
ErrorControl REG_DWORD 0x3
Start REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
0 REG_SZ Root\LEGACY_SPLDR\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
Service REG_SZ spldr
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x400
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ Security Processor Loader Driver
Capabilities REG_DWORD 0x0


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
ERROR: The system was unable to find the specified registry key or value.

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
ERROR: The system was unable to find the specified registry key or value.
My System SpecsSystem Spec
28 Dec 2014   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - that looks better, but I just realised there's a missing value...

Open an Elevated COmmand Prompt and run the following command...

REG ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Type /t REG_DWORD /d 1

reboot and run another MGADiag report, and post the results of these commands again...

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
My System SpecsSystem Spec
28 Dec 2014   #20
martakakis

Microsoft Windows 7 Home Premium
 
 

C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
DisplayName REG_SZ Security Processor Loader Driver
ErrorControl REG_DWORD 0x3
Start REG_DWORD 0x0
Type REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
0 REG_SZ Root\LEGACY_SPLDR\0000
Count REG_DWORD 0x1
NextInstance REG_DWORD 0x1


C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
NextInstance REG_DWORD 0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
Service REG_SZ spldr
Legacy REG_DWORD 0x1
ConfigFlags REG_DWORD 0x400
Class REG_SZ LegacyDriver
ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
DeviceDesc REG_SZ Security Processor Loader Driver
Capabilities REG_DWORD 0x0

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
ActiveService REG_SZ spldr
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YMTYV-4P47D-RB3D6
Windows Product Key Hash: LnxTUiFLgVsPM362AJjd4czZ6Ic=
Windows Product ID: 00359-OEM-8703523-57450
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {3933B257-BA82-4B9E-909E-FFCE03A535DC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3933B257-BA82-4B9E-909E-FFCE03A535DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RB3D6</PKey><PID>00359-OEM-8703523-57450</PID><PIDType>3</PIDType><SID>S-1-5-21-2625118028-2708094338-80690707</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>9EE93007018400FE</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-035-257450-02-1062-7601.0000-3622014
Installation ID: 000690790351179543121065995945300795016676410123324420
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: RB3D6
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 2014.12.28. 13:45:15

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2014 07:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAIAAAABAAIAAQABAAAAAQABAAEAeqg+SHcWFg4+mTKn6s3QHM6arOgucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
MSDM GBT GBTUACPI
ASPT GBT PerfTune
SSPT GBT SsptHead
EUDS GBT
MATS GBT
TAMG GBT GBT B0
SSDT INTEL PPM RCM
MATS GBT


Just was able to activate my windows and all nasty popups are gone, thank you wery much, that was real headache.
My System SpecsSystem Spec
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 windows activation error 0xc0000022




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