windows activation error 0xc0000022

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    You will always have non-genuine messages until we find and fix the problem with the sppsvc.

    rechecking the output from the previous posts, this entry is a little mystifying.

    Group REG_SZ Boot Bus Extender

    for the spldr service/driver

    I suspect that this may have an unexpected impact since it may have prevented the service from loading.


    Please open an Elevated Command Prompt and run the following command...

    REG DELETE HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\000 /v Group


    reboot, and run another MGADiag report.
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #12

    Noel I'm not seeing the normal little box the MGADiag report is normally wrapped in.
    Could that be a problem or is it my eyes. It looks like a copy paste from Notepad or the like.

    I went to SF Default to be sure.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    Nah it's just the way its bren posted ;-)
      My Computer


  4. Posts : 11
    Microsoft Windows 7 Home Premium
    Thread Starter
       #14

    I hate t see something like that
    C:\>REG DELETE HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\000 /v Group

    Delete the registry value Group (Yes/No)? y
    ERROR: The system was unable to find the specified registry key or value.

    P.S. I mentioned before that two of those keys do not exist in registry, maybe there is the way to make those again?
    (microfsoft office has bugged uninstaller, when i uninstalled that creepy interfaced trial, it make me alot of problems with windows, many of those i've fixed by myself - but - this - let's just say, because i am too lasy to reinstall windows and make it like my pocket again)
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    My fault - I pointed at the wrong key

    try this command....

    REG DELETE HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Group

    the missing keys are perfectly normal - they are only in the list because I found them to be present on an infected system a few years back.
      My Computer


  6. Posts : 11
    Microsoft Windows 7 Home Premium
    Thread Starter
       #16

    C:\>REG DELETE HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Gro
    up
    Delete the registry value Group (Yes/No)? y
    The operation completed successfully.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-YMTYV-4P47D-RB3D6
    Windows Product Key Hash: LnxTUiFLgVsPM362AJjd4czZ6Ic=
    Windows Product ID: 00359-OEM-8703523-57450
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3933B257-BA82-4B9E-909E-FFCE03A535DC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3933B257-BA82-4B9E-909E-FFCE03A535DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RB3D6</PKey><PID>00359-OEM-8703523-57450</PID><PIDType>3</PIDType><SID>S-1-5-21-2625118028-2708094338-80690707</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>9EE93007018400FE</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text.
    Error: 0x80070426

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0001000000000000
    Event Time Stamp: 12:25:2014 07:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc


    HWID Data-->
    HWID Hash Current: LgAAAAIAAAABAAIAAQABAAAAAQABAAEAeqg+SHcWFg4+mTKn6s3QHM6arOgucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    MSDM GBT GBTUACPI
    ASPT GBT PerfTune
    SSPT GBT SsptHead
    EUDS GBT
    MATS GBT
    TAMG GBT GBT B0
    SSDT INTEL PPM RCM
    MATS GBT

    btw, MGA gives me error - failed to create output files hr=0x80070002. Please contact support =)
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Don't worry about the MGADiag error - it's common and only means that for some reason it couldn't save the backup files it creates.

    Lets have another look at the spldr data now...

    Please run the following commands, and post the results.


    REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

    post the results
      My Computer


  8. Posts : 11
    Microsoft Windows 7 Home Premium
    Thread Starter
       #18

    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
    DisplayName REG_SZ Security Processor Loader Driver
    ErrorControl REG_DWORD 0x3
    Start REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
    0 REG_SZ Root\LEGACY_SPLDR\0000
    Count REG_DWORD 0x1
    NextInstance REG_DWORD 0x1


    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    NextInstance REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
    Service REG_SZ spldr
    Legacy REG_DWORD 0x1
    ConfigFlags REG_DWORD 0x400
    Class REG_SZ LegacyDriver
    ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
    DeviceDesc REG_SZ Security Processor Loader Driver
    Capabilities REG_DWORD 0x0


    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
    ERROR: The system was unable to find the specified registry key or value.

    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC
    ERROR: The system was unable to find the specified registry key or value.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    OK - that looks better, but I just realised there's a missing value...

    Open an Elevated COmmand Prompt and run the following command...

    REG ADD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr /v Type /t REG_DWORD /d 1

    reboot and run another MGADiag report, and post the results of these commands again...

    REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
    REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
    Last edited by NoelDP; 28 Dec 2014 at 04:50. Reason: correct path!!
      My Computer


  10. Posts : 11
    Microsoft Windows 7 Home Premium
    Thread Starter
       #20

    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
    DisplayName REG_SZ Security Processor Loader Driver
    ErrorControl REG_DWORD 0x3
    Start REG_DWORD 0x0
    Type REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
    0 REG_SZ Root\LEGACY_SPLDR\0000
    Count REG_DWORD 0x1
    NextInstance REG_DWORD 0x1


    C:\>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
    NextInstance REG_DWORD 0x1

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
    Service REG_SZ spldr
    Legacy REG_DWORD 0x1
    ConfigFlags REG_DWORD 0x400
    Class REG_SZ LegacyDriver
    ClassGUID REG_SZ {8ECC055D-047F-11D1-A537-0000F8753ED1}
    DeviceDesc REG_SZ Security Processor Loader Driver
    Capabilities REG_DWORD 0x0

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
    ActiveService REG_SZ spldr
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-YMTYV-4P47D-RB3D6
    Windows Product Key Hash: LnxTUiFLgVsPM362AJjd4czZ6Ic=
    Windows Product ID: 00359-OEM-8703523-57450
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3933B257-BA82-4B9E-909E-FFCE03A535DC}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3933B257-BA82-4B9E-909E-FFCE03A535DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RB3D6</PKey><PID>00359-OEM-8703523-57450</PID><PIDType>3</PIDType><SID>S-1-5-21-2625118028-2708094338-80690707</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z68M-D2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110623000000.000000+000</Date></BIOS><HWID>9EE93007018400FE</HWID><UserLCID>0426</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-035-257450-02-1062-7601.0000-3622014
    Installation ID: 000690790351179543121065995945300795016676410123324420
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: RB3D6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 2014.12.28. 13:45:15

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:25:2014 07:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAIAAAABAAIAAQABAAAAAQABAAEAeqg+SHcWFg4+mTKn6s3QHM6arOgucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC GBT GBTUACPI
    FACP GBT GBTUACPI
    HPET GBT GBTUACPI
    MCFG GBT GBTUACPI
    MSDM GBT GBTUACPI
    ASPT GBT PerfTune
    SSPT GBT SsptHead
    EUDS GBT
    MATS GBT
    TAMG GBT GBT B0
    SSDT INTEL PPM RCM
    MATS GBT


    Just was able to activate my windows and all nasty popups are gone, thank you wery much, that was real headache.
      My Computer


 
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