No updating working

Page 2 of 3 FirstFirst 123 LastLast

  1. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #11

    After you press copy, nothing will happen.....just start a new reply, then use CTRL+V and paste it here.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #12

    OK, I see you edited your post - its fine John, there is no problem with that licence. Suggest you remove the Speccy screen capture image.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #13

    John I have no idea why they would be installing Windows 7 without SP-1.

    Just remember step at a time. A/B/C ect.

    You are gaining on it, just keep us posted.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #14

    Thanks Jack and Colin I have it under control the bloke at Microsoft chat got me to run win+r and type in the SLUI thing and I ran that activation check and it came back all good.

    As for why they would put on such an old OEM (7600) is pretty darn annoying but at least I have learned a lot form you blokes and the Microsoft site which I must say was really helpful. I have let the seller know what the problem was and am hoping he will give his techie a biit of a gee up as he should have known better.

    So now I know how to check activations a little bit more than I did.

    I appreciate all the help as I "wasted" most of Christmas and most of Boxing day trying to sort that one out and now can concentrate on the Kaspersky problem on my friends laptop.

    That I have narrowed down a bit now but need some advice from Kaspersky in Melbourne to clear a few things up.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    John
    You do actually still have a major problem - unless your machine has a Windows 7 Pro COA sticker on it, the install is counterfeit.
    The COA_SLP Key in use is ONLY valid where the sticker is applied.
    [edit]
    This could also explain the RTM install - perhaps use of an old Recovery media with a COA Key? [/edit]
      My Computer


  6. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #16

    Hmm well the Microsoft site fellow got me to run that validation check and it came back as ok.

    So I am stuck then because if that is wrong how do I go about checking it - I realize what you are saying about the sticker I might just ask the seller if he can send me one as Microsoft have insisted on one.

    Right now it is getting to be very depressing because it is one thing after another.

    PS I meant to ask if the updates are flowing would they be comig through if it were not a valid install?

    If the worst comes to the worst then I have the OEM I bought and put on the new drive but it was because I had trouble with Windows 7 drivers with it before as Asus said the BIOS had to be updated before the drivers could be downloaded and installed - again very depressing.

    Oh and one more thing the machine cam with 8 and there is no sticker for it either.
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #17

    John you can always post one of these using this tutorial and Noel will be able to let you know where you stand on this install. It might save you a lot of time if you know. You could also use this information when you are working with the seller.

    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #18

    Ok Jack and fellas now I have run that test and it is on my desktop it is quite a lengthy thing and I don't know how to attach - I did read what Dwarf said but have no idea how to do that but I will try to attach when I get to understanding it - it hasn't been such a merry Christmas with this going on and with all my folks and partner away and having to work - to have this machine be so hard to sort out has taken up most of my days off..
    In the meantime I am now getting a tad nervous as to where this machine has come from I shall attach some pics to show you what I see.
    Now my real concerns are now
    1. It didn't come in a retail box
    2. The 7 install was obviously a very old one with no SP1
    3. There is no sticker as Noel said either for 8 or 7
    4. The machine runs very slowly considering the components inside (and compared to my 5 year old i5 powered Toshiba)
    5. That I have bought a "seconds" or refurbished machine (it was advertised as brand new)
    6. The keyboard is extremely "touchy" changing the cursor around without me knowing and not being to disable the touchpad when a mouse is attached is very irritating when brushing it when typing.
    7. That I should return it and ask for a refund.

    My alternative is to install the OEM Home 7 64bit I bought and installed on the SSD I also added but it was the fact that Asus stated that the BIOS would have to be updated in order that the 7 drivers could be installed when I tried to do that. So that is why I sent it back for the seller to install 7 at an extra cost of $135.

    Now at the time his technician said that updating the BIOS was not necessary but I know for a fact I could not update drivers in 7 as Asus stated that in their support site that the BIOS would have to be updated I baulked at touching the BIOS because of the obvious risk of bricking this machine and $1650 as well. Now I am guessing or rather hoping if the techie did realize this BIOS issue / problem when he (or she) installed the 7 because the machine came back with the USB ports working.

    To be absolutely honest I am always advising against buying from Ebay dealers for software in particular but this seller had many machines of different brands to sell and had a good rating. He was I must admit helpful in changing the OS but it remains what everyone has told me I now am having grave doubts as what to do in light of what is going on.

    I would really appreciate knowing what everyone would do because I am leaning toward a refund.
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
    Thread Starter
       #19

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-B9RJ6-YHTJW-FCRB4
    Windows Product Key Hash: nVxEJUNSQxze47ZoDhkKijRNQCI=
    Windows Product ID: 00371-OEM-9324235-09431
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {DEB1D69C-9EA6-4A0F-B256-FD718CE8DBF9}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DEB1D69C-9EA6-4A0F-B256-FD718CE8DBF9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FCRB4</PKey><PID>00371-OEM-9324235-09431</PID><PIDType>8</PIDType><SID>S-1-5-21-1186511835-4054851270-3722149969</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>G750JM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>G750JM.205</Version><SMBIOSVersion major="2" minor="7"/><Date>20140211000000.000000+000</Date></BIOS><HWID>7A983507018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-242-309431-02-1033-7601.0000-3612014
    Installation ID: 015306925074050933927823310684017735692950241566968311
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: FCRB4
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 12/28/2014 9:04:28 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:26:2014 15:59
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: NgAAAAEAAgABAAIAAAACAAAABAABAAEAln1obBRmrmIcOZqYNM88CyY3ejlo21glstddeMj2
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   _ASUS_  Notebook
      FACP   _ASUS_  Notebook
      HPET   _ASUS_  Notebook
      MCFG   _ASUS_  Notebook
      FPDT   _ASUS_  Notebook
      ECDT   _ASUS_  Notebook
      SSDT   Intel  zpodd
      SSDT   Intel  zpodd
      SSDT   Intel  zpodd
      SSDT   Intel  zpodd
      SSDT   Intel  zpodd
      SSDT   Intel  zpodd
      DMAR   INTEL   HSW 
      SSDT   Intel  zpodd
      MSDM   _ASUS_  Notebook
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #20

    I'm no expert so Noel would be the one for sure to analize but what I have found is this.


    From your log.

    Windows License Type: COA SLP

    BIOS valid for OA 2.0: yes, but no SLIC table


    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel

    **You don't have a COA sticker or the 25 caterer activation code. Windows 7 is installed.
    I believe the computer came with Windows 8 from the factory.
    *This laptop has already cost you lot of time and money.
    *You have given the seller the chance to fix the problems with no good results.

    To me a complete refund should be done. Then follow your own advise and stay away from ebay.


    https://social.microsoft.com/Forums/...ypes-explained

    - OEM SLP and COA SLP product keys, are issued by large computer manufacturers and use SLP (System Locked Pre-installation) technology to bind the license to the original motherboard via the BIOS and software.

    The OEM SLP keys self-activate if the corresponding data in the BIOS is correct. OEM SLP keys, which the user can read in the MGADiag report or software like KeyFinder, cannot be used by the end user to manually activate Windows. The COA SLP key is printed on a sticker affixed to the side of the computer case (desktops), or on the bottom of the case (laptops), or in the battery compartment (newer laptops). This is the key for the user to enter manually should he need to activate Windows himself
    Last edited by Layback Bear; 27 Dec 2014 at 21:10.
      My Computer


 
Page 2 of 3 FirstFirst 123 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:46.
Find Us