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Windows 7: W7 64 bit PC update error 0x800f081f. Update kb2984976 fails

26 Dec 2014   #1
rocks911

Windows 7 home premium 64 bit
 
 
W7 64 bit PC update error 0x800f081f. Update kb2984976 fails

Hey all,

I had some maleware on my PC and Bleepingcomputer helped me get rid of it. Since then I have been unable to successfully run Windows update to install update kb2984976 but instead receive code 8024200d.

I have run SURT repeatedly and have just completed running sfc as administrator and it found no problems.

Tried to attach the CBS zip file but received a 500- Internal Server Error.

I would greatly appreciate any help as I am hopelessly lost on this topic.


My System SpecsSystem Spec
.
27 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error uploading the files is almost certainly because the file is too large - remove the older CBSPersist files until the compressed file size is under 8MB and try again.
My System SpecsSystem Spec
27 Dec 2014   #3
rocks911

Windows 7 home premium 64 bit
 
 

Cant erase the previous version of CBS in the Logs folder because I get a pop-up indicating "action cant be performed because the file is open in Windows Module Installer."
The Log contained in the folder is 161 Mb in size, compressed its 8.75Mb so I cant upload and I cant erase.
Kinda stuck
I cant get the Windows Installer to go away.
My System SpecsSystem Spec
.

27 Dec 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Who asked you to delete the CBS.log file - I certainly didn't.

please upload the compressed file to a fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
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 W7 64 bit PC update error 0x800f081f. Update kb2984976 fails




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