W7 64 bit PC update error 0x800f081f. Update kb2984976 fails


  1. rocks911
    Posts : 100
    Windows 7 home premium 64 bit
       New #1

    W7 64 bit PC update error 0x800f081f. Update kb2984976 fails


    Hey all,

    I had some maleware on my PC and Bleepingcomputer helped me get rid of it. Since then I have been unable to successfully run Windows update to install update kb2984976 but instead receive code 8024200d.

    I have run SURT repeatedly and have just completed running sfc as administrator and it found no problems.

    Tried to attach the CBS zip file but received a 500- Internal Server Error.

    I would greatly appreciate any help as I am hopelessly lost on this topic.
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #2

    The error uploading the files is almost certainly because the file is too large - remove the older CBSPersist files until the compressed file size is under 8MB and try again.
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  4. rocks911
    Posts : 100
    Windows 7 home premium 64 bit
    Thread Starter
       New #3

    Cant erase the previous version of CBS in the Logs folder because I get a pop-up indicating "action cant be performed because the file is open in Windows Module Installer."
    The Log contained in the folder is 161 Mb in size, compressed its 8.75Mb so I cant upload and I cant erase.
    Kinda stuck
    I cant get the Windows Installer to go away.
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  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Who asked you to delete the CBS.log file - I certainly didn't.

    please upload the compressed file to a fileshare site (preferably Dropbox or OneDrive) and post a link.
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