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Windows 7: Windows Update error 80073712

29 Dec 2014   #1
bobert

Windows 7 Ultimate x64
 
 
Windows Update error 80073712

Windows update is getting error 80073712 when trying to search for updates.

I followed the instructions and here is the result of the CBS directory.


My System SpecsSystem Spec
.
30 Dec 2014   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows these problems...
Code:
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_5fe7b2baacf3da43.manifest
 winsxs\manifests\amd64_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.256_none_bc064e3e65514b79.manifest
I'll post a fix protocol a little later.
My System SpecsSystem Spec
30 Dec 2014   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bbtaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bbtaa in the same place.
Open this folder - there should be one folder inside it (Manifests,)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

31 Dec 2014   #4
bobert

Windows 7 Ultimate x64
 
 

Okay.

I reran CheckSur and here's the results.

What do you think, does it look okay?
My System SpecsSystem Spec
31 Dec 2014   #5
bobert

Windows 7 Ultimate x64
 
 

Looks like updates are installing again. Thanks.
My System SpecsSystem Spec
31 Dec 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Looks fixed to me
Good luck!
My System SpecsSystem Spec
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