Windows not genuine error, but it is...


  1. radzer0
    Posts : 49
    Windows 7 Pro x64
       New #1

    Windows not genuine error, but it is...


    So im having to deal with a second PC with this issue now. One I know for a fact is clean of viruses and never been infected. It started one day coming up with the not genuine popup at boot and wants to run the genuine validation stuff or something to that nature. When you open the validation app it says all is good. Tried changing the product key to the key on the bottom and activation was successful again. But it still insists its not genuine.

    Any ideas on this one?

    Both of the PC's this issue is on reloading windows isnt an option. Can TRY a "upgrade" repair on one of them if you guys think it will work and not be more broken afterwards.
      My Computer
    Quote Quote

  3. AddRAM
    Posts : 13,576
    Windows 10 Pro x64
       New #2

    Is windows activated right now ?
      My Computer
    Quote Quote

  4. radzer0
    Posts : 49
    Windows 7 Pro x64
    Thread Starter
       New #3

    AddRAM said:
    Is windows activated right now ?
    Yes, with the key on the bottom of the laptop. And yes it will activate without issue again, in system properties it says windows is activated. Ive never had genuine cause issues on a windows 7 machine before except when it comes to my shop with someone used a hacked version, etc.
      My Computer
    Quote Quote

  6. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #4

    Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

    https://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

    Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx
      My Computer
    Quote Quote

  7. Chris87
    Posts : 5
    Windows 7 Professional SP1 x64
       New #5

    Hi guys, I have the exactly same issue as described here: Windows not genuine message popping up, system itself claims it's genuine though, and changing the product key doesn't solve the issue.

    I did a some googling which pointed me towards the issue being related to a windows patch (KB3004394).
    But it should be resolved with another patch (KB3024777) which got automatically installed on my system as well.
    Now both patches seem to be not installed anymore, but the problem persists and I have no idea how to solve it.


    I don't wanna hijack this thread for my own problem, at least not without asking before doing so ;-)
    So should I open a new thread or post my MGADiag report in here for you to have a look at it?
    Any help would be so much appreciated!

    Cheers,
    Chris
      My Computer
    Quote Quote

  8. z3r010
    Posts : 51,464
    Windows 11 Workstation x64
       New #6

    Please start a new thread of your own.
      My Computers
    Quote Quote

 

  Related Discussions
Windows Not Genuine error.
in Windows Updates & Activation

Hi Everyone One of my client computers is receiving a 'windows is not genuine error message' even after I changed the product key to an msdn volume license key... Here are the logs: Diagnostic Report (1.9.0019.0): ----------------------------------------- WGA Data--> Validation Status:...
Windows Not Genuine Error
in Windows Updates & Activation

Over this past summer around June I helped my dad purchase retail copies of windows 7, and install/upgrade his work computers with Windows 7 professional 64 bit from the windows xp that they had all been running since it was no longer going to be covered by Microsoft. In the past month, all 5...
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-K9WFV-6G4BF-MX898 Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=...
Windows not genuine error
in Windows Updates & Activation

Hello, I have been getting this frustrating error and have attempted to fix it using guides and what not from google etc and nothing has worked so I decided to seek some professional help in this matter. As stated in the not genuine windows posting guide here is a copy of the MGADiag. I am...
After re installing windows (for the 3rd time) on my Laptop using the code that came on the bottom of my laptop it said that it is not genuine. Also i am getting intermittent BSOD from Process ended that was critical.
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:52.
Find Us