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Windows 7: Problem installing Windows Updates

05 Jan 2015   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Open an Elevated Command Prompt, and run the following commandc:
Code:
ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(F)
ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup
.
Post the results, then reboot

Then try running the CheckSUR tool again - post the new CheckSUR.log file


My System SpecsSystem Spec
.
05 Jan 2015   #12
mrdreamers

Windows 7 Ultimate 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Johnny>ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup /grant "NT AUTH
ORITY\SYSTEM"OI)(CI)(F)
processed file: C:\Windows\System32\LogFiles\WMI\RTBackup
Successfully processed 1 files; Failed processing 0 files

C:\Users\Johnny>ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup
C:\Windows\System32\LogFiles\WMI\RTBackup BUILTIN\AdministratorsF)
NT AUTHORITY\SYSTEMOI)(CI)(F)
Johnny-PC\JohnnyOI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Users\Johnny>
My System SpecsSystem Spec
05 Jan 2015   #13
mrdreamers

Windows 7 Ultimate 64bit
 
 

heres the cbs and checksur.
My System SpecsSystem Spec
.

06 Jan 2015   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - CheckSUR completed properly this time.
With any luck you shouldn't have problems with WU now.
My System SpecsSystem Spec
07 Jan 2015   #15
mrdreamers

Windows 7 Ultimate 64bit
 
 

still getting the exact same error
do you think its this in the pic?
do i need all of these microsoft visuals??

in any case im assuming there is no fix?
the only thing i can think of is reformat
My System SpecsSystem Spec
23 Jan 2015   #16
mrdreamers

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Great - CheckSUR completed properly this time.
With any luck you shouldn't have problems with WU now.
could it be permissions?
how can i give full control?
My System SpecsSystem Spec
25 Jan 2015   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry - you fell off the radar!
The list of Visual C++ entries is a little longer than normal - but not surprisingly so. You have 4 different versions and their installed. It all depends on what other software installed them as to whether you need them, but they won't be doing any harm.

Hmm - I seem to have missed something in the CBS log data...
Code:
2015-01-05 23:19:30, Info                  CSI    00000347 Created NT transaction (seq 2) result 0x00000000, handle @0xef0
2015-01-05 23:19:30, Error                 CSI    00000348 (F) STATUS_CANNOT_DELETE #6938255# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]
2015-01-05 23:19:30, Info                  CSI    00000349 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
Please run another SFC /SCANNOW and post the new log - we'll see if the error is still present.
My System SpecsSystem Spec
29 Jan 2015   #18
mrdreamers

Windows 7 Ultimate 64bit
 
 
Update!!

UPDATE: i started off with 3 code errors 2, 64C, and 643 i fixed 2 of them i only have error code 2 left
btw had to shrink size of one of the cbs file because it was too big to upload (FYI).
My System SpecsSystem Spec
30 Jan 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That error doesn't appear in the CBS.log - but this one does ( a number of times..)
Code:
2015-01-29 11:53:58, Info                  CBS    Session: 6236_6532775 initialized by client SPP.
2015-01-29 11:54:49, Info                  CBS    Failed to peek next token (status=0xc0000161) [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to get next Token [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Wrong XML DECL [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Invalid xml format [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Manifest parsing error at line: 1, context: 
 [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to parse the manifest from the buffer. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Error                 CBS    Failed to parse package manifest: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\windows\Servicing\Packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492.mum [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to initialize package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492, from path: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\windows\Servicing\Packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492.mum, existing package: 1 [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to populate children. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Info                  CBS    Failed to create package. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
2015-01-29 11:54:49, Error                 CBS    Failed to internally open package. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
Looks to me as if we need to use CheckSUR again and see if it finds anything (although I suspect that the error here is actually from the installer)
Please run it, and post the new CheckSUR log.
My System SpecsSystem Spec
30 Jan 2015   #20
mrdreamers

Windows 7 Ultimate 64bit
 
 
new cbs

heres a new checksur log
i ran windows update once before collecting checksur, code 2 error still there(FYI)
My System SpecsSystem Spec
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 Problem installing Windows Updates




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