Problem installing Windows Updates

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #11

    Open an Elevated Command Prompt, and run the following commandc:
    Code:
    ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup /grant "NT AUTHORITY\SYSTEM":(OI)(CI)(F)
    ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup
    .
    Post the results, then reboot

    Then try running the CheckSUR tool again - post the new CheckSUR.log file
      My Computer


  2. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #12

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Johnny>ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup /grant "NT AUTH
    ORITY\SYSTEM"OI)(CI)(F)
    processed file: C:\Windows\System32\LogFiles\WMI\RTBackup
    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Johnny>ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup
    C:\Windows\System32\LogFiles\WMI\RTBackup BUILTIN\AdministratorsF)
    NT AUTHORITY\SYSTEMOI)(CI)(F)
    Johnny-PC\JohnnyOI)(CI)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Users\Johnny>
      My Computer


  3. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #13

    heres the cbs and checksur.
    Last edited by mrdreamers; 06 Jan 2015 at 00:25.
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #14

    Great - CheckSUR completed properly this time.
    With any luck you shouldn't have problems with WU now.
      My Computer


  5. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #15

    still getting the exact same error
    do you think its this in the pic?
    do i need all of these microsoft visuals??

    in any case im assuming there is no fix?
    the only thing i can think of is reformat
    Last edited by mrdreamers; 12 Jan 2015 at 09:58.
      My Computer


  6. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #16

    NoelDP said:
    Great - CheckSUR completed properly this time.
    With any luck you shouldn't have problems with WU now.
    could it be permissions?
    how can i give full control?
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    Sorry - you fell off the radar!
    The list of Visual C++ entries is a little longer than normal - but not surprisingly so. You have 4 different versions and their installed. It all depends on what other software installed them as to whether you need them, but they won't be doing any harm.

    Hmm - I seem to have missed something in the CBS log data...
    Code:
    2015-01-05 23:19:30, Info                  CSI    00000347 Created NT transaction (seq 2) result 0x00000000, handle @0xef0
    2015-01-05 23:19:30, Error                 CSI    00000348 (F) STATUS_CANNOT_DELETE #6938255# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]
    2015-01-05 23:19:30, Info                  CSI    00000349 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
    Please run another SFC /SCANNOW and post the new log - we'll see if the error is still present.
      My Computer


  8. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #18

    Update!!


    UPDATE: i started off with 3 code errors 2, 64C, and 643 i fixed 2 of them i only have error code 2 left
    btw had to shrink size of one of the cbs file because it was too big to upload (FYI).
    Last edited by mrdreamers; 29 Jan 2015 at 13:14.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    That error doesn't appear in the CBS.log - but this one does ( a number of times..)
    Code:
    2015-01-29 11:53:58, Info                  CBS    Session: 6236_6532775 initialized by client SPP.
    2015-01-29 11:54:49, Info                  CBS    Failed to peek next token (status=0xc0000161) [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to get next Token [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Wrong XML DECL [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Invalid xml format [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Manifest parsing error at line: 1, context: 
     [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to parse the manifest from the buffer. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Error                 CBS    Failed to parse package manifest: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\windows\Servicing\Packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492.mum [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to initialize package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492, from path: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\windows\Servicing\Packages\Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-MiniLP~31bf3856ad364e35~amd64~nl-NL~7.1.7601.16492.mum, existing package: 1 [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to populate children. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Info                  CBS    Failed to create package. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    2015-01-29 11:54:49, Error                 CBS    Failed to internally open package. [HRESULT = 0x800f0900 - CBS_E_XML_PARSER_FAILURE]
    Looks to me as if we need to use CheckSUR again and see if it finds anything (although I suspect that the error here is actually from the installer)
    Please run it, and post the new CheckSUR log.
      My Computer


  10. Posts : 38
    Windows 7 Ultimate 64bit
    Thread Starter
       #20

    new cbs


    heres a new checksur log
    i ran windows update once before collecting checksur, code 2 error still there(FYI)
      My Computer


 
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