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Windows 7: Problem installing Windows Updates

03 Jan 2015   #1
mrdreamers

Windows 7 Ultimate 64bit
 
 
Problem installing Windows Updates

my windows 7 ultimate 64bit update have been working find for the longest time now all of the sudden i get these errors which i provided in the pics attached can anyone help?
ive went to microsoft and tried the "Microsoft FixIt" software but that didn't work im not sure what else to do any help would greatly be appreciated TY


My System SpecsSystem Spec
.
03 Jan 2015   #2
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Did you follow the instructions on the dialog box and click "Try again"?

Please provide additional information
See: Windows Update Posting Instructions
My System SpecsSystem Spec
03 Jan 2015   #3
mrdreamers

Windows 7 Ultimate 64bit
 
 

I believe I did everything in the post but its not letting me attach the cbs.zip file i get a error when i upload it is there another way perhapes?
My System SpecsSystem Spec
.

04 Jan 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post your C:\Windows\windowsupdate.log file
My System SpecsSystem Spec
04 Jan 2015   #5
mrdreamers

Windows 7 Ultimate 64bit
 
 

here is what you asked for i did remove the cab files and it worked
what should be my next step?
My System SpecsSystem Spec
04 Jan 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

CheckSUR shows the following problems...
Code:
Summary:
Seconds executed: 421
 No errors detected
(w) Unable to open Event Log 0x000006B5 Application  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
(w) Unable to open Event Log 0x000006B5 System  OpenEventLog failed: 0x000006B5 - The interface is unknown.
windowsupdate.log shows...
Code:
2015-01-04 08:35:06:480 1216 6a4 Report REPORT EVENT: {555979F6-E92C-4924-B3D1-5C40065D8DE8} 2015-01-04 08:34:33:222-0600 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on ‎Sunday, ‎January ‎04, ‎2015 at 8:34 AM:  - Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128) - Update for Microsoft Silverlight (KB2977218) - Security Update for Microsoft .NET Framework 4.5 and 4.5.1 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2894854) - Update for Skype for Windows desktop 6.11 (KB2876229) - Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2972216) - Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2979578) - Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2972107)
2015-01-04 08:35:06:480 1216 6a4 Report REPORT EVENT: {FE0D10F5-A2B7-4733-9881-7182EF4B9CEB} 2015-01-04 08:34:33:987-0600 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2015-01-04 08:35:06:535 1216 6a4 Misc WARNING: Assert config failed, error = 800706B5
2015-01-04 08:35:06:535 1216 6a4 Report WARNING: Unable to assert evt log config: 0x800706B5
SFC apparently fixed the 3 problems it found...
Code:
 Line 15353: 2015-01-03 18:36:35, Info                  CSI    0000033b [SR] Repairing 3 components
 Line 15354: 2015-01-03 18:36:35, Info                  CSI    0000033c [SR] Beginning Verify and Repair transaction
 Line 15357: 2015-01-03 18:36:35, Info                  CSI    0000033e [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"uxtheme.dll" from store
 Line 15360: 2015-01-03 18:36:35, Info                  CSI    00000340 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"themeui.dll" from store
 Line 15363: 2015-01-03 18:36:35, Info                  CSI    00000342 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:32{16}]"themeservice.dll" from store
 Line 15374: 2015-01-03 18:36:35, Info                  CSI    00000344 [SR] Repair complete
The SFC problems are often associated with installing non-compliant Windows Theme Packs.


The root problem appears to be something to do with the Event Log system.
I'll have to do some research and see what I can find.
My System SpecsSystem Spec
04 Jan 2015   #7
mrdreamers

Windows 7 Ultimate 64bit
 
 

sounds good ty soo much and yes i do theme my windows 7 and use universal theme patcher
My System SpecsSystem Spec
04 Jan 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please open an Elevated Command Prompt, and run the following command...


ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup


post the results.


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
04 Jan 2015   #9
mrdreamers

Windows 7 Ultimate 64bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Johnny>ICACLS C:\Windows\System32\LogFiles\WMI\RTBackup
C:\Windows\System32\LogFiles\WMI\RTBackup BUILTIN\AdministratorsF)
Johnny-PC\JohnnyOI)(CI)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Users\Johnny>
My System SpecsSystem Spec
05 Jan 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Ah - that explains a few things!

SYSTEM should have full permission, recursed. back later with a registry fix.
My System SpecsSystem Spec
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 Problem installing Windows Updates




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