800B0100 windows update error

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  1. Posts : 6
    Windows 7 premium 32 bit
       #1

    800B0100 windows update error


    Hello,

    I'm getting this error message. I have tried all of the advice on the Microsoft site. No luck there.

    I have attached my checksur log.

    Any help would be greatly appreciated.

    Thanks
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    CheckSUR found the following...
    Code:
    Unavailable repair files:
     winsxs\manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd.manifest
     winsxs\manifests\x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796.manifest
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
    I'll post a fix protocol a little later.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    I've uploaded a file - yr6aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder yr6aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  4. Posts : 6
    Windows 7 premium 32 bit
    Thread Starter
       #4

    thanks and here are the new log files


    Hi,

    Thanks so much for your help! :)

    I've copied the files over and run the checksur tool. I've attached the new log files to this post.

    yarra64
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    Looks like I missed a couple - back later with a new fix...
    Code:
    Unavailable repair files:
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
     servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
      My Computer


  6. Posts : 6
    Windows 7 premium 32 bit
    Thread Starter
       #6

    Ok no worries. Thanks again.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    I've uploaded a file - yr6ab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder yr6ab in the same place.
    Open this folder - there should be one folder inside it (Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  8. Posts : 6
    Windows 7 premium 32 bit
    Thread Starter
       #8

    thanks noel. i've copied over the files (overwriting the old ones). can't run the checksur tool right now. it's a home theatre PC and my kid is glued to the cricket! will give it a go and send the log files shortly.
      My Computer


  9. Posts : 6
    Windows 7 premium 32 bit
    Thread Starter
       #9

    thanks again. fingers crossed this time we're good! :)
      My Computer


  10. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #10

    Bother! - I uploaded the wrong files (no harm done!)
    I'll get it right this time - promise

    back later..
      My Computer


 
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