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Windows 7: Updates failing bigtime

06 Jan 2015   #1
b0bl335wa993r

Windows 7 Professional 32bit
 
 
Updates failing bigtime

Hello,

I am unable to install the updates from a long time. I receive a 800B0100 error everytime I try to update.




I ignored it, made sure that my antivirus is properly updated, definitions to the latest and I exercised extra caution while browsing. But today I have opened the Turn Windows features on or off to see it blank. A quick search revealed that this got something in relation with the updates. Kindly help me resolve this issue.






My System SpecsSystem Spec
.
06 Jan 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here are the easy problems from CheckSUR...
Code:
Unavailable repair files:
 winsxs\manifests\x86_microsoft-windows-w..ient-aux.deployment_31bf3856ad364e35_7.6.7600.320_none_ad7b0e6cc96f271c.manifest
 winsxs\manifests\x86_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_en-us_2304f42307744844.manifest
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.mum
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.cat
 servicing\packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.cat
It also shows some more awkward problems, which aren't being mirrored by SFC....
Code:
(f) CSI Payload File Missing 0x00000000 wuapi.dll.mui x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796 
(f) CSI Payload File Missing 0x00000000 wuapi.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wups.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wudriver.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd
I'll post fixes for the first when I can, and then we'll work on the others.
My System SpecsSystem Spec
06 Jan 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - bb3aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bb3aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC /SCANNOW, and post the new CBS.log file
My System SpecsSystem Spec
.

07 Jan 2015   #4
b0bl335wa993r

Windows 7 Professional 32bit
 
 

Thanks for the immediate assistance Noel. The mail went to the spam folder, so I am late. I have downloaded the folder and did exactly as you asked me to. Running the SUR tool, waiting it to complete, and should I attach the new logs as an attachment or in the code wrap directly?
My System SpecsSystem Spec
07 Jan 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

probably best as an attachment - it could get large.
My System SpecsSystem Spec
07 Jan 2015   #6
b0bl335wa993r

Windows 7 Professional 32bit
 
 

Thanks for the confirmation. Here are the logs attached as an attachment.
My System SpecsSystem Spec
07 Jan 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Missed a couple
Code:
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~en-US~7.6.7600.320.mum  
(f) CBS MUM Missing 0x00000002 servicing\Packages\WUClient-SelfUpdate-Aux~31bf3856ad364e35~x86~~7.6.7600.320.mum
I've uploaded a file - bb3ab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bb3ab in the same place.
Open this folder - there should be one folders inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run another SFC /SCANNOW, and post the new CBS.log file
My System SpecsSystem Spec
08 Jan 2015   #8
b0bl335wa993r

Windows 7 Professional 32bit
 
 

It's okay

Done as advised. Fresh logs zipped and attached.
My System SpecsSystem Spec
08 Jan 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - that's got the registry back into shape

Now we have to deal with these ...
Code:
Checking Component Store
(f) CSI Payload File Missing 0x00000000 wuapi.dll.mui x86_microsoft-windows-w..lient-aux.resources_31bf3856ad364e35_7.6.7600.320_en-us_79797ee24873c796 
(f) CSI Payload File Missing 0x00000000 wuapi.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wups.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
(f) CSI Payload File Missing 0x00000000 wudriver.dll x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.6.7600.320_none_5fe8ebf8acf2b7cd 
 
.
I'll post another fix later for these.
My System SpecsSystem Spec
08 Jan 2015   #10
b0bl335wa993r

Windows 7 Professional 32bit
 
 

Thanks a lot! I can't thank you enough. The "Turn Windows features on or off" option is back and I can see the components. Can I try to check for updates?
My System SpecsSystem Spec
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 Updates failing bigtime




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