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Windows 7: Activation: Not Genuine, Windows Update Failing to Install (Errors)

09 Feb 2015   #31
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try this...

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)


My System SpecsSystem Spec
.
09 Feb 2015   #32
JoelTho

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Try this...

Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)
After entering "REN tokens.dat tokens.bar", I get some errors:
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\windows\system32>net stop sppsvc
The Software Protection service is stopping.
The Software Protection service was stopped successfully.


C:\windows\system32>CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\M
icrosoft\SoftwareProtectionPlatform

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProt
ectionPlatform>REN tokens.dat tokens.bar
A duplicate file name exists, or the file
cannot be found.
My System SpecsSystem Spec
09 Feb 2015   #33
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That almost always means that the tokens.bar file already exists - use the following command instead, at that point...
REN tokens.dat tokens.bar3 (change the character to a 5 if that also give the same error)
My System SpecsSystem Spec
.

09 Feb 2015   #34
JoelTho

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That almost always means that the tokens.bar file already exists - use the following command instead, at that point...
REN tokens.dat tokens.bar3 (change the character to a 5 if that also give the same error)
My product key STILL will not work, even after applying all steps necessary.
My System SpecsSystem Spec
09 Feb 2015   #35
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

What error code is it giving you?

0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q

Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes
My System SpecsSystem Spec
09 Feb 2015   #36
JoelTho

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
What error code is it giving you?

0xC004F050 usually means that you've misread a character - either C/G/6 or B/8 or Y/V are the most common, an O/0 is almost always a Q

Note that the following characters cannot be used - A E I L N O S U Z 1 0 - so don't bother trying unless you like the noise it makes
I get no error code when using the code from the bottom of my laptop. I just got a message that says it is invalid, not to mention that I can clearly read the sticker on the bottom and have done so many times to ensure everything is typed correctly.
What's strange is that I get error "0xC004F050" when I type in my Built-In OEM, though.
My System SpecsSystem Spec
09 Feb 2015   #37
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The current Key is the OEM_SLP Key - the manufacturer's 'master' key...


Computers that come pre-installed with Windows from large manufacturers usually come with two Product Keys.

OEM SLP: This is the key that came in Windows (from the factory). It works by connecting to a BIOS flag (the SLIC table) found only on computers from that Manufacturer. It also checks for the existence of proper matching licenses in the OS itself. Once it sees both, it self-activates every time the machine is rebooted.

COA SLP: This is the key seen on the sticker located on the side, bottom or in the battery compartment of your machine. This key is for use if the OEM SLP self-activation stops working for whatever reason.

In your case, the 0xC004F063 from the report indicates that the self-activation system can't find the built-in licenses that should be in the OS from the Recovery media - this is usually caused by doing a repair install or a clean install with retail media without also using the COA key from the sticker.
This should not affect the ability of the COA Key to activate the system normally.
I can't think why the system is not allowing you to even attempt activation unless either
1) there is a typo in the Key entry
or
2) the Key is for a different edition or version of Windows.

In the second case, we would normally see a message to that effect - but please check that the sticker is for Windows 7 Home Premium.

What is the full Model Number of the machine? (I know the Satellite S875D bit - but there should be some other codes after it)
My System SpecsSystem Spec
09 Feb 2015   #38
JoelTho

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The sticker is indeed from Windows 7 Home Premium CA

The full model number is Toshiba Satellite S875D PSKBUC-009008.
My System SpecsSystem Spec
09 Feb 2015   #39
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

In that case, I'm stumped
All I can suggest is that you ring your local MS Activation Center, and see if they can help - they may be able to either fix it, or issue you a new Key which works. The list of Centers is here... https://www.microsoft.com/licensing/...n-centers.aspx
My System SpecsSystem Spec
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 Activation: Not Genuine, Windows Update Failing to Install (Errors)




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