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Windows 7: Windows Error Code 80070422 - Windows Updates

12 Jan 2015   #11
ebytes

Windows 7 - 64 bit
 
 

I installed Microsoft Security Essentials as suggested and uninstalled Norton using the removal tool.


My System SpecsSystem Spec
.
12 Jan 2015   #12
ebytes

Windows 7 - 64 bit
 
 

After uninstalling Norton and installing Microsoft Security Essentials as suggested and running the MGADiag report, I still got the same Error code.
My System SpecsSystem Spec
12 Jan 2015   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - please follow the Blue Screen of Death (BSOD) Posting Instructions and post the resulting file back in this thread - it'll give me a lot of data to play with!
My System SpecsSystem Spec
.

12 Jan 2015   #14
ebytes

Windows 7 - 64 bit
 
 

Here's the file from the DM Log Collector


Attached Files
File Type: zip RIKLISI-PC-Mon_01_12_2015_122633_49.zip (1.58 MB, 0 views)
My System SpecsSystem Spec
12 Jan 2015   #15
ebytes

Windows 7 - 64 bit
 
 

SF Diagnostic Tool v5

The previous post I made has an incomplete log for the SF Diagnostic Tool. This should be the full log.


Attached Files
File Type: zip ebytes-2.zip (1.16 MB, 1 views)
My System SpecsSystem Spec
13 Jan 2015   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The application Events log shows the following repeated error...
Code:
Activation context generation failed for "C:\Windows\system32\nccredprovider.dll".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294.manifest. Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6.manifest.
The immediate question has to be - Why do you have Novell Networking clients installed?
There are two ways to deal with this problem - either uninstall the Novell Client, or uninstall and reinstall the Visual C++ 2005 application.


The System Event log shows the following to be the first failure point for installs...
Code:
  Date: 2014-11-21T14:19:04.800
Installation Failure: Windows failed to install the following update with error 0x800706be: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2900986).

There are also a massive number of this error...
Code:
The BCM42RLY service failed to start due to the following error: 
The system cannot find the file specified.
This started on the 21/11/14 - and apparently is still present.

The worrying thing is that the System Event log apparently finishes on the 18th December.

This coincides nicely with this error in the App event...
Code:
Event[378]:
  Log Name: Application
  Source: MsiInstaller
  Date: 2014-11-21T13:18:58.000
  Event ID: 11708
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: Classic
  User: S-1-5-21-822106934-892464946-280285899-1000
  User Name: Riklisi-PC\Riklisi
  Computer: Riklisi-PC
  Description: 
Product: Broadcom NetXtreme-I Netlink Driver and Management Installer -- Installation operation failed.
Please see if the drivers are complaining still, in the Device Manager.
My System SpecsSystem Spec
13 Jan 2015   #17
ebytes

Windows 7 - 64 bit
 
 

Quote:
The immediate question has to be - Why do you have Novell Networking clients installed?
There are two ways to deal with this problem - either uninstall the Novell Client, or uninstall and reinstall the Visual C++ 2005 application.
Novell Client is used to access the files in the company's network. I'll try and uninstall it and reinstall it to see if that does anything. I'll also do the same to the Visual C++ 2005 application.


Quote:
Please see if the drivers are complaining still, in the Device Manager.
The drivers appear to look fine when I look at the Device Manager. Unless it's not displaying?


Attached Thumbnails
Windows Error Code 80070422 - Windows Updates-device-manager.png  
My System SpecsSystem Spec
13 Jan 2015   #18
ebytes

Windows 7 - 64 bit
 
 

Got this pop up error message while trying to re-install Visual C++ 2005. Unless I was downloading from the incorrect link.

Download Microsoft Visual C++ 2005 Redistributable Package (x64) from Official Microsoft Download Center


Attached Thumbnails
Windows Error Code 80070422 - Windows Updates-visual-c-2005-install-error.png  
My System SpecsSystem Spec
13 Jan 2015   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Looks OK - but try again, and this time enable 'View > Show hidden devices' in the menu bar
My System SpecsSystem Spec
13 Jan 2015   #20
ebytes

Windows 7 - 64 bit
 
 

Device Manager - Hidden


Attached Thumbnails
Windows Error Code 80070422 - Windows Updates-device-manager-hidden.png  
My System SpecsSystem Spec
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 Windows Error Code 80070422 - Windows Updates




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