Windows Error Code 80070422 - Windows Updates

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  1. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #21

    Hmm - the Device Manager looks OK.

    As to the error with installing C++...
    This error may occur when the Microsoft .NET Framework installation on the computer is damaged or is missing.
    Try the below step to reinstall and repair the Microsoft .NET Framework installation on the computer and later check if you can install the software.
    a) Click the Start button, click Control Panel, click Programs, and then click "Turn Windows features on or off." If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    b) Locate Microsoft .NET framework 3.5.1, uncheck the box, click OK and restart the computer.
    c) After the restart again open "Turn Windows features on or off" and place a check mark next to Microsoft .NET framework 3.5.1 and restart the computer.

    If the above step fails then I would suggest that you manually download and install Microsoft Visual C++ 2005 and 2008 Redistributable Package and check if you can install the software.
    In Programs and Features, do you show that you have installed Microsoft Visual C++ 2005 Redistributable and Microsoft Visual C++ 2008 Redistributable? If not, download from the links here.

    Visual C++ 2005 Redistributable Package for (X86)
    http://www.microsoft.com/downloads/en/details.aspx?FamilyId=32BC1BEE-A3F9-4C13-9C99-220B62A191EE&displaylang=en

    Visual C++ 2005 Redistributable Packager for (x64)
    http://www.microsoft.com/downloads/e...displaylang=en
    (pinched from Marilyn O's post in Microsoft Visual C++ 2005 Redistributable error 1935 - Microsoft Community )
      My Computer


  2. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #22

    Great, I do not see anything inside the Window when I clicked on "Turn Windows features on or off"

    I made sure I uninstalled the Visual C++ 2005 from the Program and Features section.
    Attached Thumbnails Attached Thumbnails Windows Error Code 80070422 - Windows Updates-turn-windows-features-off.png  
      My Computer


  3. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #23

    In Programs and Features, do you show that you have installed Microsoft Visual C++ 2005 Redistributable and Microsoft Visual C++ 2008 Redistributable? If not, download from the links here.
    Visual C++ 2008/2010/2012 is there but not 2005 since I uninstalled it as you suggested earlier.
    Attached Thumbnails Attached Thumbnails Windows Error Code 80070422 - Windows Updates-programs-features.png  
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #24

    OK - if we're lucky this may be a simple fix.

    Open an elevated command prompt, and run the following commands:
    reg load HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
    reg delete HKLM\COMPONENTS /v StoreDirty
    reboot, and try the Turn Features.... again
      My Computer


  5. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #25

    Not sure if it found the specific registry key.
    Attached Thumbnails Attached Thumbnails Windows Error Code 80070422 - Windows Updates-command-prompt.png  
      My Computer


  6. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #26

    Still showing a blank window when I click on "Turn Windows features on or off"
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    Hmmm - let's check something first...

    Open an Elevated Command Prompt, and run the following command

    REG QUERY HKLM\System\CurrentControlSet\Control\

    post the results.


    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  8. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #28

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>REG QUERY HKLM\System\CurrentControlSet\Control\

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control
    PreshutdownOrder REG_MULTI_SZ wuauserv\0gpsvc\0trustedinstaller
    WaitToKillServiceTimeout REG_SZ 12000
    CurrentUser REG_SZ USERNAME
    BootDriverFlags REG_DWORD 0x0
    ServiceControlManagerExtension REG_EXPAND_SZ %systemroot%\system32\sce
    xt.dll
    SystemStartOptions REG_SZ NOEXECUTE=OPTIN
    SystemBootDevice REG_SZ multi(0)disk(0)rdisk(0)partition(2)
    FirmwareBootDevice REG_SZ multi(0)disk(0)rdisk(0)partition(1)

    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ACPI
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\AGP
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\AppID
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Arbiters
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\BackupRestore
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Citrix
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CMF
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CoDeviceInstallers
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\COM Name Arbiter
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ComputerName
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ContentIndex
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CriticalDeviceDatabase
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Cryptography
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\DeviceClasses
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\DeviceOverrides
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Diagnostics
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Els
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Errata
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\FileSystem
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\FileSystemUtilities
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GroupOrderList
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\HAL
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\IDConfigDB
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Keyboard Layout
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Keyboard Layouts
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LsaExtensionConfig
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\LsaInformation
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaCategories
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaDRM
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaInterfaces
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaProperties
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaResources
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MediaTypes
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MobilePC
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MPDEV
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MSDTC
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\MUI
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\NetDiagFx
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\NetTrace
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\NetworkProvider
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Nls
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\NodeInterfaces
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Nsi
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\PCW
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\PnP
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\PriorityControl
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ProductOptions
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Remote Assistance
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\RtlQueryRegistryConfig
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SafeBoot
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ScsiPort
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurePipeServers
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ServiceGroupOrder
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\ServiceProvider
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SNMP
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SQMServiceList
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Srp
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SrpExtensionConfig
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\StillImage
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Storage
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SystemResources
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TabletPC
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TimeZoneInformation
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Ubpm
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\usbflags
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\usbstor
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\VAN
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Video
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\wcncsvc
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Wdf
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\WDI
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Windows
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Winlogon
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\WMI
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\hivelist
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SystemInformation
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Winresume

    C:\Windows\system32>
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #29

    That all looks normal, although the following value is different to the one on my machine...
    SystemStartOptions REG_SZ NOEXECUTE=OPTIN

    ... I don't think it's likely to be causing your problem.

    I'll do some more research later.
      My Computer


  10. Posts : 23
    Windows 7 - 64 bit
    Thread Starter
       #30

    Just for kicks, tried Windows Update again and still got the same error message. Was hoping otherwise.
      My Computer


 
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