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Windows 7: Error 80070002 while installing .NET Framework 3.5.1 update kb2943357

10 Jan 2015   #1
Awin

Windows 7
 
 
Error 80070002 while installing .NET Framework 3.5.1 update kb2943357

Hello,

I have kept having this issue for a couple of months now, tried several things without finding any good response. Windows Update try to install this .NET update for windows 7 every time I turn off the computer.

Error code : 80070002
Update : KB2943357

Edit : Here comes the CBS log files


My System SpecsSystem Spec
.
11 Jan 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's no errors in your posted logs.
The 80070002 error is a 'file not found' one - please post your C:\Windows\windowsupdate.log file and I'll see if it gives me any clues.
My System SpecsSystem Spec
11 Jan 2015   #3
Awin

Windows 7
 
 

Thanks for the answer, here the windowsupdate log :
My System SpecsSystem Spec
.

11 Jan 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The first error in each sequence shows that something in failing in the read of the downloaded files.
Let's try installing from the standalone...
https://www.microsoft.com/en-gb/down....aspx?id=43930
My System SpecsSystem Spec
11 Jan 2015   #5
Awin

Windows 7
 
 

I downloaded the x64 file and try to install but it failed
My System SpecsSystem Spec
11 Jan 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


Let's try a reset of WU, then...
Windows Update - Reset
My System SpecsSystem Spec
11 Jan 2015   #7
Awin

Windows 7
 
 

I reset Windows Update History and Re-register Windows Update Components but the update still fail to install, the error code is the same as before ...
My System SpecsSystem Spec
11 Jan 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - let's try a different approach, then...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.
My System SpecsSystem Spec
11 Jan 2015   #9
Awin

Windows 7
 
 

Here are the 2 files :
My System SpecsSystem Spec
11 Jan 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The system is having problems opening the HOSTS file, which regulates some of the access to networks.

Please open an Elevated Command Prompt and run the following commands...

ATTRIB -R -N -S -H
REN C:\Windows\System32\drivers\etc\hosts hosts.old
Echo "# Temporary Hosts File - NDP" >>C:\Windows\System32\drivers\etc\hosts

close the window and reboot - see what happens.

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
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