Windows Activation Problems

extrastrongbint · 13 Jan 2015

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85065
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {8D7133DC-7643-4F2E-9E4E-25359B414ACF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8D7133DC-7643-4F2E-9E4E-25359B414ACF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85065</PID><PIDType>1</PIDType><SID>S-1-5-21-3294712468-4065851779-565602828</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP ProBook 6460b</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68SCE Ver. F.22</Version><SMBIOSVersion major="2" minor="6"/><Date>20111222000000.000000+000</Date></BIOS><HWID>62583107018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-1622014
Installation ID: 010991062146521116987165169814493085648275427082989732
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 13/01/2015 18:10:55
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:13:2015 16:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAABAAAABAABAAEAln2KH96VKK3uS+7Y6tCs3yj6rG1CHiKNLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		161D    
  FACP			HPQOEM		161D    
  HPET			HPQOEM		161D    
  MCFG			HPQOEM		161D    
  ASF!			HPQOEM		161D    
  TCPA			HPQOEM		161D    
  SSDT			HPQOEM		SataAhci
  SSDT			HPQOEM		SataAhci
  SLIC			HPQOEM		SLIC-MPC
  SSDT			HPQOEM		SataAhci
  SSDT			HPQOEM		SataAhci

extrastrongbint · 14 Jan 2015

Hi - Can anyone tell me why I can't validate Windows? The error is DNS server does not exist? I have no idea what this even means? Thank you

Golden · 14 Jan 2015

Whats the origin of your KMS licence?

extrastrongbint · 14 Jan 2015

Hi - I have no idea - my laptop was bought from Cash Converters with Windows 7 as part of the deal....

NoelDP · 14 Jan 2015

The installation is counterfeit.
For what version and edition of Windows is the machine licensed according to the COA sticker on the case?

extrastrongbint · 14 Jan 2015

Sticker has been removed. Think it might be worth shouting at Cash Converters and asking for a partial refund?

NoelDP · 15 Jan 2015

You can try - but I doubt it'll get you anywhere

Contact HP and see how much a set of Recovery media for the machine would cost - then ask for that as the refund.

extrastrongbint · 16 Jan 2015

Hi Noel
What does the Recovery media do? Many thanks x

sandravlado · 16 Jan 2015

Hi there.

"A recovery disc is a general term for media containing a backup of the original factory condition or a favored condition of a computer as configured by an original equipment manufacturer or an end-user."

With the Recovery media from HP, you will be able to reset OS to the defaults, and OS would be licensed.

This basically means that you payed for the license two times, first when you bought laptop, and second when you purchased this recovery media.

NoelDP · 16 Jan 2015

Not quite true...

1) Yes, the Recovery media will reformat and reinstall Windows as it came out of the factory - the difference between Recovery Media and normal retail media is that the Recovery disk contains an embedded Product Key, valid ONLY on that manufacturer's machines. It also contains the necessary licenses to be able to self-activate properly on every boot so long as the SLIC table in the BIOS is properly functional (from the MGADiag report, yours appears to be)

2) Manufacturers are not supposed to make profit from the sale of recovery media - the price is supposed only to cover the cost of the media and the admin cost of distribution. This means that you are NOT buying a second license, merely the means to utilise the first one properly.