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Windows 7: problem is activating windows, error code 0xC004F063

23 Jan 2015   #1
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
problem is activating windows, error code 0xC004F063

I am having issue in activating windows, cmd is not working at all. when I was activating through product key, error 0xC004F063 showed up. there was windows vista initially in this laptop, but now its windows 7 ultimate... I really want someone to help me.. plus when I play videos in real player or vlc media player, the video lags and im just unable to watch it. though I can see videos online. Other thing I was thinking about is to install windows all over again, but I am kind of afraid because the error code I have mentioned above is something related to bios. please some one help.






Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A49B0243-78E9-499B-805C-84C9C66197F9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A49B0243-78E9-499B-805C-84C9C66197F9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-601288735-503475653-1638250746</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1520                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04</Version><SMBIOSVersion major="2" minor="4"/><Date>20071105000000.000000+000</Date></BIOS><HWID>BF873607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-2057-7601.0000-0222015
Installation ID: 016712806263059075886896319733622844267540946083949352
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 0
Trusted time: 22/01/2015 23:05:26

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJSSaHwMkHNeCkaDBgwiraQ3uKmMEpB3KoU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		M08    
  FACP			DELL  		M08    
  HPET			DELL  		M08    
  BOOT			DELL  		M08    
  MCFG			DELL  		M08    
  SLIC			DELL  		M08    
  SSDT			PmRef		CpuPm



My System SpecsSystem Spec
.
23 Jan 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installation is counterfeit.
You have an OEM_SLP Product Key from an ACER machine on a DELL computer - which can never legally work anyhow - built almost two years before windows 7 was released.
You need to reformat and reinstall using genuine media and Key.
My System SpecsSystem Spec
23 Jan 2015   #3
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

how am I gonna format? plus should I install vista or windows 7?
My System SpecsSystem Spec
.

23 Jan 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You need to install the version and edition of Windows for which the computer is licensed, according to the COA sticker on the case.
(probably Vista Home Premium, or Home Basic)
My System SpecsSystem Spec
23 Jan 2015   #5
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I am very thankful to you Noel, such a nice person you are.
My System SpecsSystem Spec
23 Jan 2015   #6
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

can you help me in one more thing? can I download windows from microsoft website? I have the product key at the bottom of the laptop.. will that product key work?
My System SpecsSystem Spec
23 Jan 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Assuming it's Vista - the download is a little more complex than for Windows 7, so I suggest that you post in this thread for a link to a 'good'ISO option. Vista ISO download
My System SpecsSystem Spec
23 Jan 2015   #8
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

i have created that bootable dvd, through the link you sent. I wanted to share something, on that link i find this Registry Reviver - Award Winning Windows Registry Cleaner should I try this? before running that bootable DVD.
My System SpecsSystem Spec
23 Jan 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

NO!!!
what you saw was an advert. All such tools are likely to make things worse rather than fix them
My System SpecsSystem Spec
24 Jan 2015   #10
zarmina

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

oh thanks... hey i just got this error code 0x80070570 after putting product key and there was something written E:Sources\install.win is missing or corrupted.
My System SpecsSystem Spec
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 problem is activating windows, error code 0xC004F063




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