Windows 7 x86 update problem 80070643 and 80071A91 errors

You've done OK so far

Here's the problem files from CheckSUR...

Code:

Unavailable repair files:
 winsxs\manifests\x86_41f1e8af60ae9c52aa7bbe14a2ea555a_31bf3856ad364e35_6.1.7601.18611_none_5d9fa57c0fa8044c.manifest
 winsxs\manifests\x86_1a019649949804ef251012d8a3375e2e_31bf3856ad364e35_6.1.7601.22819_none_9bc9714941f4772e.manifest
 winsxs\manifests\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.22819_none_56b81ffe4b33ded3.manifest
 winsxs\manifests\x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.18611_none_56267efd321d772a.manifest

It also found another error - which we'll have to deal with later...

Code:

(f) CSI Payload File Missing 0x00000000 qdvd.dll x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17835_none_5614fae13229f515

I'll post a fix for the .manifest files later, and then we can come back to the other one

Nah - had other stuff to do

back soon...

I've uploaded a file - apraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder apraa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Good - CheckSUR is now happy about the registry and associated files.
That leaves us with these errors....

Code:

 Line 23: (f) CSI Payload File Missing 0x00000000 qdvd.dll x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.18611_none_56267efd321d772a 
 Line 26: (f) CSI Payload File Missing 0x00000000 qdvd.dll x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.17835_none_5614fae13229f515 
 Line 31: (f) CSI Payload File Missing 0x00000000 qdvd.dll x86_microsoft-windows-directshow-dvdsupport_31bf3856ad364e35_6.1.7601.22819_none_56b81ffe4b33ded3

I'll post a fix for these in a few minutes

I've uploaded a file - arpab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)

Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\arpab
hit the enter key - if you get a 'Not Found' error try
DIR D:\arpab
or
DIR E:\arpab



The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...



XCOPY <drive>:\arpab <drive>:\windows\winsxs /y /i /s /v /h



(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )



run the command (it should take almost no time) and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply