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Windows 7 Ultimate: Error 0x8004fe22 - "Copy of Windows not genuine"
Good morning.
I am receiving the message Error 0x8004fe22: "Copy of Windows not genuine" on a Windows 7 Ultimate x64 install.
My version is licensed according to MGADiag report and I am also able to update the system through Windows Update.
Below is the MGADiag Report:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE22 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-BBMRX-3MBMV Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4= Windows Product ID: 00426-292-*****07-85263 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {12719A4B-0E39-4D93-BCEF-5F3A7496DCC8}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.141211-1742 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16384], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100 File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16384], Hr = 0x800b0100 Other data--> Office Details: <GenuineResults><MachineData><UGUID>{12719A4B-0E39-4D93-BCEF-5F3A7496DCC8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85263</PID><PIDType>5</PIDType><SID>S-1-5-21-2814818772-2719031194-2435255921</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dell System XPS L502X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="6"/><Date>20111020000000.000000+000</Date></BIOS><HWID>D6863307018400FE</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Versão do serviço de licença do software: 6.1.7601.17514 Nome: Windows(R) 7, Ultimate edition Descrição: Windows Operating System - Windows(R) 7, RETAIL channel Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8 Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f PID estendido: 00426-00170-292-000000-00-1046-7601.0000-0232015 Identificação da Instalação: 008195308993864014751074602916392152460232738471069974 Chave do Produto (Product Key) Parcial: 3MBMV Status da Licença: Licenciado Windows Activation Technologies--> HrOffline: 0x8004FE22 HrOnline: N/A HealthStatus: 0x0000000000002000 Event Time Stamp: N/A ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui HWID Data--> HWID Hash Current: OgAAAAEABAABAAIAAAACAAAABAABAAEAln0Idmjw+FhyWwBh2tMMd3SIDMaggybURDjKmqJwOjcucw== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL QA09 FACP DELL QA09 HPET DELL QA09 MCFG DELL QA09 SLIC DELL QA09 SSDT DELL PtidDevc ASF! DELL QA09 SSDT DELL PtidDevc SSDT DELL PtidDevc SSDT DELL PtidDevc UEFI DELL QA09 UEFI DELL QA09 UEFI DELL QA09
I am attaching the SFC /SCANNOW report (CBS.zip).
Thanks in advance.