Windows 7 Ultimate: Error 0x8004fe22 - "Copy of Windows not genuine"

marcosd2 · 24 Jan 2015

Good morning.

I am receiving the message Error 0x8004fe22: "Copy of Windows not genuine" on a Windows 7 Ultimate x64 install.

My version is licensed according to MGADiag report and I am also able to update the system through Windows Update.

Below is the MGADiag Report:

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-BBMRX-3MBMV
Windows Product Key Hash: 55n8g6xdzhe4AOWhmTzdzQoLfa4=
Windows Product ID: 00426-292-*****07-85263
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {12719A4B-0E39-4D93-BCEF-5F3A7496DCC8}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16384], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16384], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16384], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{12719A4B-0E39-4D93-BCEF-5F3A7496DCC8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3MBMV</PKey><PID>00426-292-0000007-85263</PID><PIDType>5</PIDType><SID>S-1-5-21-2814818772-2719031194-2435255921</SID><SYSTEM><Manufacturer>Dell Inc.         </Manufacturer><Model>Dell System XPS L502X</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.         </Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="6"/><Date>20111020000000.000000+000</Date></BIOS><HWID>D6863307018400FE</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licença do software: 6.1.7601.17514

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, RETAIL channel
Identificação da Ativação: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Identificação da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID estendido: 00426-00170-292-000000-00-1046-7601.0000-0232015
Identificação da Instalação: 008195308993864014751074602916392152460232738471069974
Chave do Produto (Product Key) Parcial: 3MBMV
Status da Licença: Licenciado

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000002000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


HWID Data-->
HWID Hash Current: OgAAAAEABAABAAIAAAACAAAABAABAAEAln0Idmjw+FhyWwBh2tMMd3SIDMaggybURDjKmqJwOjcucw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          QA09   
  FACP            DELL          QA09   
  HPET            DELL          QA09   
  MCFG            DELL          QA09   
  SLIC            DELL          QA09   
  SSDT            DELL          PtidDevc
  ASF!            DELL          QA09   
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  SSDT            DELL          PtidDevc
  UEFI            DELL          QA09   
  UEFI            DELL          QA09   
  UEFI            DELL          QA09

I am attaching the SFC /SCANNOW report (CBS.zip).

Thanks in advance.

NoelDP · 25 Jan 2015

The installed Product Key is the Default Key, and can never be legally activated.
There are also signs of an Activation Exploit present in an attempt to circumvent activation and validation requirements.

You need to reformat and reinstall using genuine media and Key.