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Windows 7: Fix Code 800B0100: Windows Encountered an unkown error on DELL M6400

27 Jan 2015   #1
palituner

Windows 7 Professional 64bit
 
 
Fix Code 800B0100: Windows Encountered an unkown error on DELL M6400

I am having issues installing Windows update - getting "Code 800B0100: Windows Encountered an unkown error".
I have ran the Download System Update Readiness Tool for Windows 7 but it doesnt help.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Attaching to DropBOX the CBS logs (from C:\Windows\Logs\CBS) and Update log (from C:\Windows\windowsupdate.log)

These Updates I am not able to install:
KB2992611
KB3003743
KB3011780

Thanks in advance!


My System SpecsSystem Spec
.
29 Jan 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the CheckSUR error list...
Code:
Unavailable repair files:
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_57_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_57_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_83_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_83_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
I'll post a fix protocol later.
My System SpecsSystem Spec
30 Jan 2015   #3
palituner

Windows 7 Professional 64bit
 
 

OK I will wait. I appreciate it, thank you!
My System SpecsSystem Spec
.

31 Jan 2015   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - ptraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ptraa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
31 Jan 2015   #5
palituner

Windows 7 Professional 64bit
 
 

New CheckSUR.log file, and the CheckSUR.persist.log file uploaded to DROPBOX.
My System SpecsSystem Spec
01 Feb 2015   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Good - CheckSUR is happy now.

Do a Check for Updates, and attempt to install ONLY the oldest update found.
If it goes in OK, try the rest
My System SpecsSystem Spec
01 Feb 2015   #7
palituner

Windows 7 Professional 64bit
 
 

Thank You so much! Updates now running OK, only last one (KB3003743) I must install manually.
My System SpecsSystem Spec
02 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - have fun
My System SpecsSystem Spec
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 Fix Code 800B0100: Windows Encountered an unkown error on DELL M6400




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