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Windows 7: Mistery missing device driver

27 Jan 2015   #1
Kau64

Windows 7 Ultimate x64
 
 
Mistery missing device driver

Hi,
I'm a few days in on a clean Win 7 Ultimate 64-bit instillation with everything working great. So far I've loaded Flash 11, AMD CCC 8.0916, Foxit Reader 6.2.1.618, Nero 12, Acronis True Image 2013 and Win Zip 9.0. Everything seems to be working fine except now I get an error message every time I start or restart Windows. The error message reads; "ERROR Could not load the device driver". Do to the vagueness of the message I'm having difficulty locating the culprit. Is there a log file of any kind that may point to the program with the missing driver or any other method for pinpointing the source of this missing driver?
Thanks


My System SpecsSystem Spec
.
27 Jan 2015   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Go to search by start button. Type device manager. Look for any drivers with a little yellow pyramid next to it, that will be the problem.
Nh
Driver Verifier - Enable and Disable
Try this next
My System SpecsSystem Spec
27 Jan 2015   #3
Kau64

Windows 7 Ultimate x64
 
 

richc46,
Everything in the device driver is clean, that was the first thing I checked. I'm thinking it's related to a program I loaded.
My System SpecsSystem Spec
.

27 Jan 2015   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Sorry the link did not work. It has been corrected now.
My System SpecsSystem Spec
27 Jan 2015   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Read the tutorial that I gave you regarding driver verifier. I corrected the link, it did not work originally
My System SpecsSystem Spec
27 Jan 2015   #6
Kau64

Windows 7 Ultimate x64
 
 

richc46,
I selected all the drivers that were non Microsoft and restarted. Now it starts, goes to desktop then restarts in a continuous loop.
First I need to break the loop to disable the Driver Verifier then I think I'll remove the programs I installed one by one to try and isolate the problem.
My System SpecsSystem Spec
27 Jan 2015   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

What you are suggesting is called a clean boot. This is the best way to proceed
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
27 Jan 2015   #8
Kau64

Windows 7 Ultimate x64
 
 

richc46,
I started in safe mode and disabled the Driver Verifier. Everythings working again but I still have my error message. I'm going to uninstall the programs I loaded after Windows one at a time restarting after each and watch for the error. It started after loading them so I feel one of them is the culprit.
My System SpecsSystem Spec
27 Jan 2015   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Here is a tutorial by whs that might help you find where the error is coming from:

Error Message - Where Does it Come From
My System SpecsSystem Spec
27 Jan 2015   #10
Kau64

Windows 7 Ultimate x64
 
 

Thanks DavidE,
I saved this video and will be going over it a little later, look good! I'll let you know how I made out.
My System SpecsSystem Spec
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 Mistery missing device driver




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