Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Window Update failing error code 800736B3

08 Feb 2015   #1
markj72000

Windows 7 Professional 64bit
 
 
Window Update failing error code 800736B3

I've been trying to solve this for a few months now but I haven't gotten anywhere. I've followed all the instructions here and they still continue to fail.

Windows Update Posting Instructions
I would really appreciate any insight as to what you think may be causing the issue, reformatting would really set me back since this computer has some industry specific CAD programs that are a pain to setup.

thanks again,Mark

For some reason I cant post an attachment "attach button doesn't respond, in fact none of them do", I'll add a reply to the thread to see if I can then.



Update: Sorry about the missing attachments, I moved them out of the folder and forgot to attach, there are a couple of older CBS Persist files if you need them.

thanks

Mark




Attached Thumbnails
Window Update failing error code 800736B3-screen.jpg  
Attached Files
File Type: rar CheckSUR.persist.rar (1.77 MB, 1 views)
File Type: rar CheckSUR.rar (309 Bytes, 1 views)
File Type: rar FilterList.rar (175 Bytes, 0 views)
My System SpecsSystem Spec
.
08 Feb 2015   #2
markj72000

Windows 7 Professional 64bit
 
 

The error code 9C59 appeared when I tried to add Internet Explorer 11 to the update, prior to that it wasn't there.
My System SpecsSystem Spec
09 Feb 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There don't appear to be any CheckSUR.log result in your logs - please post them
There don't seem to be any SFC result either - lease post the two latest CBSpersist files
My System SpecsSystem Spec
.

15 Feb 2015   #4
markj72000

Windows 7 Professional 64bit
 
 

Mr Noel did you find out anything with the additional files i added? Thanks for your help. Mark
My System SpecsSystem Spec
16 Feb 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I only get notified of new posts - not amendments/additions to existing ones, so only just found your files.

The CheckSUR Persist log is very interesting....
Here's the summary from the first time you ran it (back in 2013)
Code:
Summary:
Seconds executed: 1501
 Found 85331 errors
 Fixed 85327 errors
  CSI Unexpected Failure Total count: 1
  CSI Missing Component Key Total count: 14090
  Fixed: CSI Missing Component Key.  Total count: 14090
  CSI Missing Pinned Component Key Total count: 5619
  Fixed: CSI Missing Pinned Component Key.  Total count: 5619
  CSI Missing Identity Total count: 19709
  Fixed: CSI Missing Identity.  Total count: 19709
  CSI Missing C Mark Total count: 22101
  Fixed: CSI Missing C Mark.  Total count: 22100
  CSI F Mark Missing Total count: 29428
  Fixed: CSI F Mark Missing.  Total count: 29428
  CBS MUM Corrupt Total count: 2
The remaining cat/mum file replacements were actually false positives.
This approaches the record for repairs in CheckSUR - and I suspect that it hides a multitude of other system problems at the time.

The latest CheckSUR.log is clear.

The CBSPersist file you uploaded is the biggest I have ever personally seem - and appears to be too big for WinRAR to expand (or perhaps is corrupt).
What is the date of the next oldest one?
My System SpecsSystem Spec
16 Feb 2015   #6
markj72000

Windows 7 Professional 64bit
 
 

2013, humm that is strange for the first one because I typically build all our computers but we purchased a CNC machine and this is one of the computers that came with the machine and we didn't get it until the beginning of 2nd qtr 2014. I wonder if there was something up with the Image they used to load the machine but that's a guess.

Yea i thought thous files were large but this has been out of my realm of expertise but I RAR them up so i'm not sure if i messed up there but i'll check, I had a hard time getting them small enough to post.

Let me look at the machine backups and see how far they go back, ill see if I can pull those files before i ran this latest SURT, I had run the SURT a couple months ago and couldn't resolve it then and just set this problem to the side so until i had time to come back to it, I ran it again just before i posted which is what you seen here. If those files are to large to get uploaded here I'll put them on my ftp then send you the login, if you are cool with that. Thanks again Mr Noel, I really appreciate it.
My System SpecsSystem Spec
18 Feb 2015   #7
markj72000

Windows 7 Professional 64bit
 
 

https://dl.dropboxusercontent.com/u/179366260/CBS.zip
These do look smaller in size but still seem large to me, this is from a backup i pulled about 2 weeks ago. thanks Noel.
My System SpecsSystem Spec
18 Feb 2015   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There's no recent CheckSUR log there? - latest one is from 9th Nov 2014 (which was clear)
There's no errors (and no SFC?) in the latest CBS.log or CBSPersist log - I didn't think there was much point in going back further at this time, but I'll try to look at them after work tonight.
My System SpecsSystem Spec
18 Feb 2015   #9
markj72000

Windows 7 Professional 64bit
 
 

Humm that is strange, should i maybe just clear the log folder and start out from scratch with running a new SURT and see what the results are, seem like i looked back and saw the last successful updates ending somewhere in June 14, I haven't gone back thru all the backups yet, I may can go back further if need be. Maybe even restore the computer to a earlier point on a spare drive and run a new SURT just to see if we see anything different. Thank Noel I appreciate sir.
My System SpecsSystem Spec
Reply

 Window Update failing error code 800736B3




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Window Update failing error code 800736B3
Hi. I have a problem with Windows Update. It continues to fail with error code 800736B3. I have tried the update troubleshooter for Windows, I have ran scannow, I also have installed the update readiness tool and hotfix. Still the updates fail. I would greatly appreciate any help with this.
Windows Updates & Activation
Windows 7 not updating to SP1 Window Update failing error code 800736B
I have tried for many months to fix this issue of installing SP1 for Windows 7 64 Bit version and I have continued to have issues. I found this forum and I need help on fixing it. I get this error: Window Update failing error code 800736B3 Attaching documents. Thank you for any help...
Windows Updates & Activation
Window Update failing error code 800736B3
Hi. I have a problem with Windows Update. It continues to fail with error code 800736B3. I have tried the update troubleshooter for Windows, I have ran scannow, I also have installed the update readiness tool and hotfix. Still the updates fail. I would greatly appreciate any help with this. ...
Windows Updates & Activation
Windows Update failing with Error codes: 8007371B, 800736B3, 80070246
Windows7 Professional x64, SP1 8GB RAM, Intel Core i5 170GB free space on SSD. Office 2010 Samsung Galaxy Note KIES Hi
Windows Updates & Activation
Windows 7 updates failing with error code 800736B3
Hi, after successfully installing windows 7 (my first windows install since XP, after which I moved to Ubuntu) and doing the initial set-up etc., installing my own anti virus software and MS Office etc, I thought it was time to let it update itself. however, every time I tell it to update then...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App