Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

09 Feb 2015   #1
slimp

Windows 7 x64 SP1 Ultimate
 
 
Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

Hello.

I have a problem with update KB2943357 - error code 0x80073712. In checksur.log there are too many errors "CSI Manifest All Zeros". How can i fix it?


My System SpecsSystem Spec
.
09 Feb 2015   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the list of Manifest errors...
Code:
Unavailable repair files:
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_97c35378c456bec3.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_2692f4576e21152b.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_dda628c145093d26.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
 winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
 winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
 winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
 winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
 winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
 winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
 winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
 winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_6a9355dcc49c0468.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
 winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
I'll post a fix protocol when I can.
My System SpecsSystem Spec
09 Feb 2015   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've uploaded a file - slpaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder slpaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
.

09 Feb 2015   #4
slimp

Windows 7 x64 SP1 Ultimate
 
 

I'm do it. In archive - ChekSUR.log and CheckSUR.persist.log. There is still containts errors and KB2943357 cannot be installed with error code 0x80073712

In update install log there is an error 2147956498 - "Component store corrupted"

Sorry for my terrible English


Attached Files
File Type: zip CheckSUR.zip (9.9 KB, 3 views)
My System SpecsSystem Spec
09 Feb 2015   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the list of items that the system couldn't repair, despite having the files available.

Code:
Unavailable repair files:
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
 winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
 winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
 winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_80f6acdeddfd3871.manifest
 winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_17dd4ea14f0b3f3f.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_ru-ru_5393df17f523bcd4.manifest
 winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_3cc7387e0eca3682.manifest
 winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_5da97845558cad68.manifest
This is caused by corruption in the registry - which may or may not be repairable.

Let's have a look at the relevant registry hive...

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
My System SpecsSystem Spec
09 Feb 2015   #6
slimp

Windows 7 x64 SP1 Ultimate
 
 

Thank you for quickly replies!
Link to COMPONENTS hive
My System SpecsSystem Spec
09 Feb 2015   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've checked out one of the files, and I can't see any error in the data where I was expecting to.

The file I uploaded has the correct S256H hash - so should be acceptable. I'll ask around and see if anyone I know has a better idea than I do, what's happening!
My System SpecsSystem Spec
10 Feb 2015   #8
slimp

Windows 7 x64 SP1 Ultimate
 
 

Thanks! I'll wait
My System SpecsSystem Spec
11 Feb 2015   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Glad I asked before attempting to 'fix' it! - turns out that one of my assumptions was wrong.
I'll upload a new fix protocol in a few minutes.
My System SpecsSystem Spec
11 Feb 2015   #10
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here we go....

I've uploaded a file - splab.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder splab in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

(it may say the files are already present - please click OK to overwrite them)

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
Reply

 Win7 sp1 x64 - Update error 0x80073712 (KB2943357)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Error 80070002 while installing .NET Framework 3.5.1 update kb2943357
Hello, I have kept having this issue for a couple of months now, tried several things without finding any good response. Windows Update try to install this .NET update for windows 7 every time I turn off the computer. Error code : 80070002 Update : KB2943357 Edit : Here comes the CBS log...
Windows Updates & Activation
KB2943357 and KB2937610 error code 80073712 failed update
Hi everyone, I have had this issue since September now and cannot seem to fix it, The Windows update does not seem to be able to get past KB2943357 or KB2937610. Worst part is that it attempts to install them every time I shut down resulting in a +20 minute shutdown every time. - For...
Windows Updates & Activation
Windows 7 update error 0x800B0100 (KB2943357 & KB2973112)
Hi there I'm not able to install 2 .NET framework updates and tried some different things without any luck. OS: Win7 x64 SP1 This is what I tried so far: sfc /scannow NetFxRepairTool
Windows Updates & Activation
Windows 7 Update kb2943357 & kb2973112 Fails with error 800B0100
OS: Windows 7 Professional 64 bit SP1 http://www.sevenforums.com/windows-updates-activation/351563-error-code-800b0100-when-updating-dot-net-kb2943357.html I have faced exactly same error code 800B0100 when installing updates for exactly same packages kb2943357 & kb2973112. I have also run...
Windows Updates & Activation
win7-32bit error 0x80073712 attached CBS
hi i have problem with update and a lot of problem in win7 like when i install vcredist_x86.exe(c++) pop up this error 0x80073712 and i can't install autodesk maya because (c++) don't install help me plz CBS FILE: and i used hotfix tool and sfc/scannow but when i use sfc/scannow say:...
Windows Updates & Activation
Win7x64 Update Error 0x80073712 with KB 2844286
Hi! First of all, please forgive my real clumsy English - I hope it's at least understandable. I have difficulties with the last MS patch (July 9), the KB 2844286 (something with .NET Framework 3.5.1) doesn't install. I tried first to delete the accompanying Files KB 2832414, 283946 and 2840631...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App